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Technical Support Interviews

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Technical Support Interview Questions

"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."

33,983 technical support interview questions shared by candidates

Really, about one job-related question. Interviewer handed me an Android handset and said to show her how I could change the home screen's wallpaper. Mostly, the single question that was repeated various times in various ways was, "Do you understand that your on-time attendance on your scheduled days is required?" Another question was "How many days per month do you think it is OK to fail to show up for your shift?"
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Technical Support Agent

Interviewed at Alorica

3★
Nov 3, 2015

Really, about one job-related question. Interviewer handed me an Android handset and said to show her how I could change the home screen's wallpaper. Mostly, the single question that was repeated various times in various ways was, "Do you understand that your on-time attendance on your scheduled days is required?" Another question was "How many days per month do you think it is OK to fail to show up for your shift?"

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