Technical Support Interviews

Technical Support Interview Questions

"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."

22,183 technical support interview questions shared by candidates

Standard interview questions (tell me about yourself, your three greatest strengths and weaknesses, your greatest accomplishment and professional failure, how you could've handled a tech support situation with a former employer better, etc.) Additionally a relatively simple test (written) was given related to general IT questions in a helpdesk support role
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Technical Support Analyst

Interviewed at SRS Health

3.1
Sep 29, 2015

Standard interview questions (tell me about yourself, your three greatest strengths and weaknesses, your greatest accomplishment and professional failure, how you could've handled a tech support situation with a former employer better, etc.) Additionally a relatively simple test (written) was given related to general IT questions in a helpdesk support role

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