How would you go about troubleshooting an issue with a device?
Technical Support Interviews
Technical Support Interview Questions
"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."
22,200 technical support interview questions shared by candidates
Where do you find yourself in two years?
what do you do if you received a call from an angry customer that is insulting you?
Describe streaming media.
What are the most important aspects of customer support?
Authoritative vs Non-authoritative domains, name vs c-name, anycast vs. unicast, DoS vs DDos, DNS lookup
Have you ever used Windows server?
Have you ever used active directory?
Why Tandem and specifically this position?
What was the last book you read.
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