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Technical Support Interview Questions

"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."

22,200 technical support interview questions shared by candidates

These questions were asked in Situation reaction test. 1) 8 coins and 1 is fake which is heavy. Identify the fake coin in minimum number of steps.It can be done in 2 steps. 2) 25 horses and 5 lanes find the fastest 3 horses..It can be done in 7 races. 3)5 pirates and 100 gold coins.Solution can be found online. 4)2Eggs and 100 floors.Solution can be found online. 5)8 coins and 1 is fake. Need to identify the fake one and determine if it is heavy or lighter.
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Technical Support-engineer

Interviewed at HyperVerge

3.9★
Sep 22, 2020

These questions were asked in Situation reaction test. 1) 8 coins and 1 is fake which is heavy. Identify the fake coin in minimum number of steps.It can be done in 2 steps. 2) 25 horses and 5 lanes find the fastest 3 horses..It can be done in 7 races. 3)5 pirates and 100 gold coins.Solution can be found online. 4)2Eggs and 100 floors.Solution can be found online. 5)8 coins and 1 is fake. Need to identify the fake one and determine if it is heavy or lighter.

You’ve got someone working for you for seven days and a gold bar to pay them. You must pay the worker for their work at the end of every day. If you are only allowed to make two breaks in the gold bar, how do you pay your worker? (Assuming equal amount of work is done during each day thus requiring equal amount of pay for each day)
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Technical Support Associate

Interviewed at MicroStrategy

2.9★
Mar 14, 2017

You’ve got someone working for you for seven days and a gold bar to pay them. You must pay the worker for their work at the end of every day. If you are only allowed to make two breaks in the gold bar, how do you pay your worker? (Assuming equal amount of work is done during each day thus requiring equal amount of pay for each day)

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