1Password reviews

3.2

51% would recommend to a friend

(362 total reviews)
avatar

David Faugno

70% approve of CEO

47% positive business outlook

1Password has an employee rating of 3.2 out of 5 stars, based on 362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1Password employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

362 reviews
4.0
Dec 8, 2021
Recommend
CEO approval
Business Outlook

Pros

Where to begin? The people are great. The work is interesting and more altruistic than any other tech. We're actually doing something for the good of people, helping you keep your digital lives secure. There is no engagement, retention, or session KPI. If you are a genuinely good person who wants to do good, you'll fit right in!

Cons

Compensation could be better. Our pay scales are based in Toronto. So if you live in Mississippi, the money will go very, very far. Anything beyond the Canadian metropolitan you're either barely even or very behind, so (SF/NY/Seattle) folks, you may have a hard time. We are supposedly looking into pay transparency, but that has yet to be seen. Same with our diversity and inclusion initiatives. It was a thing that we wanted to focus on for 2021, but I've yet to see actual news, developments, and changes. Don't get me wrong, people are still amazing and I feel safe and included as a minority, but I am within the bubble of my own team and have no eyes elsewhere.

2.0
Dec 7, 2021
Recommend
CEO approval
Business Outlook

Pros

Great benefits and work/life balance. Solid product albeit not enterprise software, the offering is geared towards smaller businesses and consumers. Good company culture, very inclusive. Extra statutory holidays. People seem to genuinely be happy to work there except in sales (net new and existing clients).

Cons

If you are considering a sales job in this organization (whether working with net new clients or existing ones) I think you'll find this helpful. The first thing to note is that the management team in sales is rather junior. You will find managers who never sold a thing prior to working in sales at 1Password. However the most significant downside in sales at 1Password is that the pay is terrible. TE-RRI-BLE. Base salaries are upwards of 30% lower than in other software companies, including start-ups with less money. That wouldn't be too bad if they had a good comp plan; but they don't. Their comp plan is convoluted and ill-conceived. It's not straight commission like the vast majority of sales organizations; you only get paid once you hit a certain percentage of target and the amounts you get paid are arbitrarily determined. The targets are also extremely high. A quarterly target at 1Password is the equivalent of almost a yearly target at other software companies of similar size. As a result, a significant number of sales people have left within the 1st year of being there and some others don't last 2 years. The last thing to note is that often times promotions are given without an interview process. Team leads and sometimes managers are picked by their bosses based on... who knows. Certainly not experience in software sales.

5.0
Dec 2, 2021

I Love This Place!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I started here in August and have absolutely nothing bad to say so far! Maybe I'm still in the honeymoon phase but truly - everyone is so nice, passionate about the work they do here, growing together, and being helpful - the list of good things to say is long. I feel inspired about work again and want to grow with this company! They are constantly improving and even more importantly - listening and asking for feedback.

Cons

My one con is that I wish the PTO policy were a bit more on-par with other companies in the tech space. Otherwise, whatever is in this kool-aid I am ALL IN.

Viewing 286 - 288 of 362 Reviews

Glassdoor has 416 1Password reviews submitted anonymously by 1Password employees. Read employee reviews and ratings on Glassdoor to decide if 1Password is right for you.