5.11 reviews

3.3

49% would recommend to a friend

(255 total reviews)
avatar

Troy Brown

39% approve of CEO

45% positive business outlook

5.11 has an employee rating of 3.3 out of 5 stars, based on 255 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 5.11 employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

255 reviews
2.0
Feb 18, 2025

no support

Recommend
CEO approval
Business Outlook

Pros

great merchandise, great customers, nice store

Cons

no support from immediate supervisor, home office support confusing. training non existant

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5.11 Response
1y
Thanks for sharing your thoughts. We’re glad to hear you enjoyed the product, customers, and store - that’s a big part of what makes working at 5.11 special. We’re sorry to hear you didn’t feel supported in your role. We know how critical training and clear communication are, especially for store leaders, and it’s something we’re actively working to improve. Feedback like yours helps us get better. We appreciate the time you spent with us and wish you all the best moving forward.
1.0
Nov 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Cool items and good discount

Cons

Poorly run and low pay compared to similar jobs with little ability to move up in the company. Corporate requires the enforcement of rules on their customers by staff. They will then make you out to be the bad person by telling the customer they would never have that policy and giving the customer discounts and other things to appease them when called. Staff are then scolded for the interaction and told they need to uphold those rules better next time. Some of the customer base feels they are entitles to massive discounts and free stuff and will threaten to call corporate each time knowing they will get their way.

1.0
Oct 13, 2024

Company is not worth it

Recommend
CEO approval
Business Outlook

Pros

Company will use you and then let you go if you don’t fit the club with DM. Stockrooms are stacked too high and pay doesn’t warrant the work effort.

Cons

Everything from the 1st day till you get fired or quit.

Viewing 79 - 81 of 255 Reviews

Glassdoor has 263 5.11 reviews submitted anonymously by 5.11 employees. Read employee reviews and ratings on Glassdoor to decide if 5.11 is right for you.