7-Eleven reviews

3.4

57% would recommend to a friend

(6,117 total reviews)
avatar

Joe DePinto

58% approve of CEO

49% positive business outlook

7-Eleven has an employee rating of 3.4 out of 5 stars, based on 6,117 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 7-Eleven employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
1.0
Jan 18, 2025
Recommend
CEO approval
Business Outlook

Pros

If you’re lucky, you’ll like the people you directly work with. If you went to West Point or are a friend of Joe’s, you’ll be fast tracked to an executive position.

Cons

I’ve worked at 7-Eleven for quite some time, and it’s become increasingly clear that the executive team is out of touch with the reality faced by employees on the ground. The leadership seems to lack an understanding of how to properly run corporate stores, resulting in constant mismanagement of resources and finances. Now, rather than addressing the root issues, they’re considering not giving employees the raises and bonuses they deserve. Despite their inability to effectively manage budgets, 7-Eleven continues to hire more high-level executives, while employees who are doing the actual work bear the brunt of the fallout. Every year, there are layoffs, and yet the company never seems to hold anyone accountable at the top. Instead, the burden falls on the low-level employees who are already stretched thin. It’s demoralizing to see that those of us putting in the effort to keep things running are the ones who face the consequences, while upper management continues to prioritize its own interests. It’s incredibly frustrating to see the company fail its employees while continuing to reward those who contribute little to the day-to-day operations. I’m disappointed in the direction 7-Eleven is heading and wish the company would take a hard look at its priorities and start supporting the people who are actually making the business run.

2.0
Dec 13, 2024
Recommend
CEO approval
Business Outlook

Pros

I was in a management role for 5 years and the only positive thing that they offer is 401K and Benefits

Cons

They are continuously increasing expectations and limiting room for managers to actually "manage" their stores. It's almost like we were set up to fail so they could avoid paying us our bonuses. On top of that, they do nothing to retain tenured employees. They would rather lose quality employees than compensate them for their skills and experience. I never got any time off, and even on PTO, I was expected to take calls, put out fires, and handle business.

1.0
Dec 16, 2023

Toxic

Recommend
CEO approval
Business Outlook

Pros

No pros here to mention.

Cons

Toxic culture and diversity is non-existent. Look at executives on company website as evidence.

Viewing 67 - 69 of 6,117 Reviews

Glassdoor has 6,724 7-Eleven reviews submitted anonymously by 7-Eleven employees. Read employee reviews and ratings on Glassdoor to decide if 7-Eleven is right for you.