7-Eleven reviews

3.4

57% would recommend to a friend

(6,117 total reviews)
avatar

Joe DePinto

58% approve of CEO

49% positive business outlook

7-Eleven has an employee rating of 3.4 out of 5 stars, based on 6,117 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 7-Eleven employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
1.0
Jul 20, 2022
Recommend
CEO approval
Business Outlook

Pros

Salary and Bonuses....that is about it.....

Cons

Culture is horrible. Despite many efforts to become more inclusive, diverse, and multi-cultural, the company remains a militaristic, male dominated lead company which in turn leaves people in the minority of gender and race wanting more. Efforts in diversity, and inclusion often come off fake and lacks authenticity. Exceptionally talented people constantly leave for bigger, better opportunities. Driving bottom line results is a must, and they broadcast that every 2 weeks on nationally held conferences. Even if the company is meeting its obligations to SEJ (7-Eleven Japan), company self imposes no spending call to actions earlier each year. This means they will lay off, cut, trim down departments and eliminate resources to do your job effectively. Stores are run down, dirty, lack updating, and products to compete, so 7-Eleven grows through M&A activity. Someone has to ultimately pay for that, unfortunately it always seems to be at the cost of human capital. Franchisee relationship has been fractured for decades.

2.0
Aug 17, 2021
Recommend
CEO approval
Business Outlook

Pros

I adored my regulars. Other than that, there wasn't that much that I enjoyed about being a Corporate Store Manager.

Cons

1. The hours. When I was short-staffed, I never received support from my Field Consultant or Market Manager; There were many days that I worked 16- 19 hours in one day. 2.Your personal safety there is a high risk for armed robbery. 3. Lack of respect. The priority seemed to be franchisee-focused. Considering that this corporation doesn't have to split the profits with a franchisee, one would think that they would be more supportive of the corporate store manager.

1.0
Apr 8, 2020
Recommend
CEO approval
Business Outlook

Pros

Ability to act as an owner.

Cons

Favoritism, loyalty to leaders trumps honesty and integrity. No appetite for failure leads to stagnation of innovation. Environment of fear and intimidation vs inspiration. Great leadership mottos but they don’t “walk the talk”.

Viewing 70 - 72 of 6,117 Reviews

Glassdoor has 6,724 7-Eleven reviews submitted anonymously by 7-Eleven employees. Read employee reviews and ratings on Glassdoor to decide if 7-Eleven is right for you.