7-Eleven reviews

3.4

56% would recommend to a friend

(6,116 total reviews)
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Joe DePinto

59% approve of CEO

47% positive business outlook

7-Eleven has an employee rating of 3.4 out of 5 stars, based on 6,116 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 7-Eleven employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
1.0
Jan 14, 2018
Recommend
CEO approval
Business Outlook

Pros

It's a source of income

Cons

What is presented to you by the HR recruiter about the position does not match the actual job you were hired for. I realize that this is the situation over all corporate America but when you are told you will be supporting at the most 7 executives and you end up supporting 38 executives and a team of 250 people on top of that they are taking advantage of their employees. The view of the EA staff over all is that it is too heavy. All of the EA's individually support more than a dozen high level executives and their teams, these range from 150 people to 500 and does not include thousands of contractors. EA's are hourly employees and the wage is way below average. No sick time, no short term medical leave (you have to pay extra for this if you want it which is very expensive), you do not start earning vacation until after you have been employed with them for 6 months and when you do it is not a lot of vacation time and it is a slow process to earn, no floating holidays, no personal days, no bonus, and no raises. There is no incentive to stay at this company long term when many other corporations have very competitive benefits and compensation packages. All of their systems and processes are antiquated and in seriously bad shape. It is painfully slow to get anything accomplished due to this. They say they are running a tight ship and I understand this mentality but when you chose this approach and it affects efficiency and productivity in such a negative way that it impacts your business and retention of good employees you should re-evaluate your methods. The company overall has a very low level of professionalism and this is reflected internally and externally. Every single person I have met is mentally drained and over worked.

1.0
Nov 6, 2015
Recommend
CEO approval
Business Outlook

Pros

Free car - which you actually pay $150 a month for ... but the gas is free Decent salary - but not commensurate with knowledge, experience or tenure.

Cons

Micro-managing bosses, who's priorities change with the wind. No one in upper management has the back-bone to stand-up and say "hey - why are we doing this? It's stupid." Upper management a bunch of "yes-men" that robotically follow orders of an Executive Committee that is so far removed from daily store operations - its frightening. No quality of life - no balance between home and work. 7-11 is a 24 hour operation and you will be required to routinely work nights and weekends. If you have kids and want a structured schedule - forget it. Morons that can't handle the Field Consultant position are quickly promoted - I assume so they don't have to fire them and hurt anyone's feelings.

2.0
Aug 14, 2014
Recommend
CEO approval
Business Outlook

Pros

Ability to set your own schedule, company vehicle, great Franchisees, able to see your work pay off in the stores.

Cons

Recently there has been a lot of micro-managing and checklist/verifications take over our "quality visits". It has become difficult to truly add value to the stores. There is NO work-life balance.... I find myself working 6-7 days/week every week and still not feeling like I am caught up with all of the endless verifications, e-mails, checklists, etc. Turnover has become extremely high and individuals who deserve to be promoted are trapped in this position because we can't keep any Consultants and are continuously under-staffed.... another reason why the work is never-ending. This position has become a huge disappointment!

Viewing 7 - 9 of 6,116 Reviews

Glassdoor has 6,723 7-Eleven reviews submitted anonymously by 7-Eleven employees. Read employee reviews and ratings on Glassdoor to decide if 7-Eleven is right for you.