Does AAA Club Alliance pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA Club Alliance employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at AAA Club Alliance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at AAA Club Alliance?

49% of AAA Club Alliance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA Club Alliance 3.2 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at AAA Club Alliance?

Insurance Agent (24) , Retail Sales Associate (13) , Travel Agent (13) , Manager (11) , Roadside Assistance (10) , Insurance Counselor (9) , Sales Associate (9) , Dispatcher (8) , Analyst (7) , Customer Service Representative (7) , Insurance Sales Agent (7) , Retail Store Manager (6) , Director (5) , Office Manager (5) , Call Center Representative (4)

What are the pros of working at AAA Club Alliance according to real employee reviews?

"Good benefits early on that continue to grow and accrue" ((in 58 reviews)); "Great people to work with" ((in 33 reviews)); "Have met some great coworkers and working from home is convenient" ((in 18 reviews)); "Work life balance is good" ((in 17 reviews)); "Good training for all new and current employees." ((in 14 reviews))

What are the cons of working at AAA Club Alliance according to real employee reviews?

"Pay is low for the amount of work & commission plans have tanked since the beginning of the year" ((in 36 reviews)); "Upper management continues to keep tight grip around individual and branch sales, when in a community like mine, our customers are regulars and are not able to spend so much money on a membership." ((in 22 reviews)); "Too many managers for too little staff" ((in 16 reviews)); "Goals are hard to achieve and you bonus is based on hard to achieve numbers." ((in 8 reviews)); "Management, Bad Morale, Unattainable quotas." ((in 6 reviews))

What are employees saying about AAA Club Alliance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AAA Club Alliance layoffs and their outlook for job security at AAA Club Alliance in 2026.

What are the top reviewed AAA Club Alliance locations?

Wilmington , Hamilton , Cincinnati , Newark , Columbus , Philadelphia , Worthington , Richmond , Fairfax , Lexington-Fayette , Mount Laurel , Tulsa , Jersey City , King of Prussia , Arlington , Washington , Dayton , Toledo , Township of Hamilton , Vienna , New York , Delaware , Southington , West Hartford , West Chester , Annapolis , Baltimore , Glen Burnie , Towson , Atlantic City

AAA Club Alliance reviews

3.3

49% would recommend to a friend

(586 total reviews)

Thomas Wiedemann

49% approve of CEO

33% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

AAA Club Alliance has an employee rating of 3.3 out of 5 stars, based on 586 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Club Alliance employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

586 reviews

5.0

Oct 18, 2013

AAA Mid-Atlantic was a wonderful place to work.

Human resources

Recommend

CEO approval

Business Outlook

Pros

The people who work there are amazingly talented and fun to work with. Career progression is good if you are reliable and show potential. They have many locations throughout the Mid-Atlantic region and the Wilmington DE HQ is beautiful.

Cons

Recruiting standards are extremely high and this is an exaggeration, but one of the phrases I used to hear tossed around was "They expect you to have a PhD. but only want to pay you like a dropout." Having said that, you can probably keep this job for the rest of your life if you don't mind slightly lower than average pay for similar work, you show up on time and just do your job.

1.0

Oct 4, 2013

Insurance agent for over 4 years

Insurance agent

Recommend

CEO approval

Business Outlook

Pros

If you like going to work and want to get away with doing nothing all day, this is the job for you. You can watch movies and surf the internet all day without AAA knowing. Extreme poor. good base pay and used to be good pay before all the cuts. No longer the case.

Cons

Everything! Management is extremely poor. Promotions are only given to people they like instead of people who are qualified for the rolls. Company is going down.. The company is extreme unprofessional. They have had pay cuts in the incentives/commissions 3 times in the last 2 years. This company is a joke.. Honestly, I have work for some of the top organizations in the world and AAA operations from direct management up to the senior executives is horrific. many departments have been consolidated(removed) and/or moved out of state. You have been warned. One more thing, training for an insurance agent here is extremely poor as well, There is no training besides systematic training. I am glad I had my insurance license before I came to this company.

4.0

Sep 24, 2013

Great job if you like to stay busy

Corporate travel agent

Recommend

CEO approval

Business Outlook

Pros

Job security, fair pay, good benefits, somewhat flexible with work-at-home opportunities. Lots of long-term employees who are very knowledgable.

Cons

Very busy! There is a lot to learn and remember but the clients are nice and the employees help each other out.

Viewing 550 - 552 of 586 Reviews

Jobs at AAA Club Alliance

Leisure Travel Agent, Remote

Corporate Travel Agent, After-Hours

Supervisor l, Roadside Assistance Contact Center (2nd Shift)

Insurance Call Center Sales Agent

Travel Sales Associate, Travel Contact Center