Does AAA Northeast pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA Northeast employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at AAA Northeast. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at AAA Northeast?

67% of AAA Northeast employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA Northeast 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at AAA Northeast?

Member Service Representative (11) , Member Service Counselor (9) , Insurance Agent (8) , Travel Agent (7) , Insurance Sales Agent (6) , Manager (6) , Travel Advisor (6) , Customer Service Representative (5) , Director (5) , Dispatcher (5) , Life Insurance Agent (5) , Branch Manager (4) , Human Resources (4) , Project Manager (4) , Supervisor (4)

What are the pros of working at AAA Northeast according to real employee reviews?

"Benefits were great and was looking forward to moving up or into different areas of the company." ((in 45 reviews)); "AAA members are great people to help and provide services." ((in 13 reviews)); "Training is great and benefits growth opportunities" ((in 12 reviews)); "Amazing job and coworkers." ((in 5 reviews)); "Great benefits, Good equipment, Great ppl to work with." ((in 5 reviews))

What are the cons of working at AAA Northeast according to real employee reviews?

"Low pay compared to market value for similar positions" ((in 17 reviews)); "Leadership at AAA is lacking in all areas." ((in 6 reviews)); "Assistant manager was amazing." ((in 5 reviews)); "Worse, management will look for any reason — real or fabricated — to terminate employees, especially if it means they won’t have to pay out money owed under the old or new compensation plans." ((in 5 reviews)); "long hours most of the time" ((in 3 reviews))

What are the top reviewed AAA Northeast locations?

Providence , Boston , Wayne , New York , North Andover , West Springfield , Garden City , Union , Hamden , Milford , Springfield , Yorktown Heights , Brick , Hackensack , Newark , Vienna , Saratoga Springs , Vestal , Farmingdale , Long Island City , Maspeth , Nanuet , Yonkers , Newburgh , Utica , Grand Rapids , Portland , Costa Mesa , Los Angeles , Merrimack

AAA Northeast reviews

3.7

67% would recommend to a friend

(256 total reviews)

John Galvin

76% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (256 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

AAA Northeast has an employee rating of 3.7 out of 5 stars, based on 256 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Northeast employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

256 reviews

5.0

Jan 11, 2022

Best company I've worked for so far

Insurance sales agent

Recommend

CEO approval

Business Outlook

Pros

In my first 3 months, I have faced with more personal challenges than I could imagine. My manager, his manager, and the company have been nothing but helpful and encouraging. So happy to be here!

Cons

We don't have access to texting customers directly yet, but I hear it's in the works.

AAA Northeast Response

4y

Our people are what makes AAA Northeast special, and we’re so proud of how our team has been helpful during this challenging time for you. Thank you for your feedback regarding sick time, we’ll be sure to pass this along for further consideration.

3.0

Aug 28, 2021

Commission Structure isn’t good

Travel agent

Recommend

CEO approval

Business Outlook

Pros

Selling travel is great and exciting, some of the higher ups are great not all

Cons

Stressful, commission structure keeps changing and very hard to get any and when you do hit it it isn’t much

AAA Northeast Response

4y

Thank you for your feedback. We value your feedback so that we can become an even better company for our employees and our members.

2.0

Aug 22, 2021

Poor

Flat-bed operator

Recommend

CEO approval

Business Outlook

Pros

Low expectations of their staff

Cons

Don't come here looking to shine because the only way to advance is to be in clique. hard work is not relevant. Awful pay.

AAA Northeast Response

4y

While we’re disappointed to hear about your experience, we appreciate your constructive feedback.

Viewing 64 - 66 of 256 Reviews

Jobs at AAA Northeast

Digital Travel Advisor

Insurance Sales Agent

Insurance Sales Agent

Digital Travel Advisor

SEM Specialist (REMOTE)

AAA Northeast

AAA Northeast reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Best company I've worked for so far

Commission Structure isn’t good

Poor

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