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      AAPC

      Engaged Employer

      AAPC reviews

      4.1

      78% would recommend to a friend

      (185 total reviews)
      avatar

      Bevan Erickson

      84% approve of CEO

      81% positive business outlook

      Ratings by category

      4.4

      Work/Life balance

      4.1

      Culture & values

      4.1

      Diversity & inclusion

      3.9

      Senior management

      3.8

      Compensation and benefits

      3.8

      Career opportunities

      AAPC has an employee rating of 4.1 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The AAPC employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      185 reviews
      1.0
      Jan 16, 2017

      Things won't change...

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free lunch, front line employees are good people,this organization was all about its members, now it's all about profit and executive bonuses

      Cons

      Owner won't match 401k contributions - that should tell you enough about this company. C-suite are nothing more than "yes" people to the owner, CEO likes to move functions to India but thinks he's doing it "nicely" while giving you a chance to train your replacement. Way too much in office politics. President of Healthicity is like nails on a chalkboard with very little awareness of what is really going on and he practices nepotism very well

      avatar
      AAPC Response
      9y
      Thank you for your review. We're sorry that your experience at AAPC was not positive. We've worked hard to create benefits our employees seek. Matching 401k contributions is one we actively discuss and hope to implement in the future. We recently rolled our new open PTO policy and have continued sharing Ski Utah gold passes with employees. We wish you well in your future endeavors.
      2.0
      Dec 13, 2016

      Misguided

      Inside sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The secretary and HR assistant try so hard to provide fun lunches, games and contests to make going to work bearable. There is free lunch every day and soda machine. There is a gym and a shower equipped with clean towels.

      Cons

      Management. From the top down it's not about care for employees or even customers. It's all about profit. There are unrealistic goals set, so much that people are quiting due to the pressure. The atmosphere is so tense there are employees looking for anything else to get out of the toxic environment. Our systems are unreliable and project zero professionalism. With the computer systems, Web site and phones down at least once a week it's hard to take pride in your company. AAPC does not compensate me for my cell phone, asking me to forward calls to my cell phone is unacceptable. There should be a contingency plan, especially for those employees that are commission based.

      avatar
      AAPC Response
      9y
      Thank you for sharing your experience at AAPC. We wish your time with us was more positive. However, your comments will help us connect better with employees and shape how we communicate internally in the future. We are happy to say that we've put our technology challenges behind us. Since your time at AAPC we've created a more reliable infrastructure which has prevented outages. The biggest challenge AAPC has faced is our exponential growth in a short period of time. Legacy systems continue to be updated and new technologies are being developed. It hasn't happened over night, but we believe we've made the right improvements. Again, thank you for your comments and we wish you the best in your future endeavors.
      4.0
      Jul 16, 2016

      Great learning experience

      Salesforce administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      You learn an awful lot and you are given a lot of leash to do your work. A lot of really great people in this place that I will miss dearly. Free lunch is cool, and the gym is nice. Finally starting to fix a lot of the staff shortfalls and hiring really important positions they never had before but needed. IT infrastructure is finally being addressed and modernized (great work Brian S and team!) and are realizing you HAVE to spend money to make money.

      Cons

      Not enough focus on new product innovation (besides Healthicity) So much training on leadership, but not always followed in practice. People that have been here for ages are GROSSLY underpaid for the function.

      avatar
      AAPC Response
      9y
      Thank you for your feedback! You will be missed by many. We wish you well in your new position.
      Viewing 157 - 159 of 185 Reviews
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      ReviewsAAPC reviews

      Glassdoor has 197 AAPC reviews submitted anonymously by AAPC employees. Read employee reviews and ratings on Glassdoor to decide if AAPC is right for you.