AAPC reviews

4.1

78% would recommend to a friend

(185 total reviews)
avatar

Bevan Erickson

84% approve of CEO

81% positive business outlook

AAPC has an employee rating of 4.1 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The AAPC employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

185 reviews
4.0
Jul 13, 2016
Recommend
CEO approval
Business Outlook

Pros

Team, customers/members, growth, industry, work diversity, pace, lack of red tape, open door policy, flexibility of schedule, work/life balance, clear goals and strategy, opportunity to advance/learn/grow.

Cons

Growing pains, culture shift disruptions, historical baggage.

3.0
Jan 25, 2016

Account Manager

Recommend
CEO approval
Business Outlook

Pros

Great opportunity and visionary goal. They left me alone to do the job I was hired to do and accomplished a great feat on my own.

Cons

Very political, if you're not one of the Jones, you were an outcast. They lack the training necessary to be productive and the process was forever changing. Poor lack of communication from executives running the show as expectations were as clear as mud.

avatar
AAPC Response
10y
Thank you for taking the time to write a review about your experience at AAPC. We're sorry that you felt like an outcast during your tenure with the company. Creating an inclusive culture where each employee feels like they are apart of the team is important to us. Your comments remind us that we have work to do in this area. Again, thank you for your review.
1.0
Jan 10, 2016

Some great employees, terrible Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free lunch, mostly nice people in regular work force. Hard and loyal workers under a very hostile work environment. Monday through Friday work schedule, business casual clothing and you can wear jeans Friday.

Cons

I worked for this company for years and watched great employees come and go due to new management. The current CEO is very ineffective in creating a good work environment or hiring Managers that can take this company to the level that Members expect. We were forced to constantly lie to members or conceal things from them. There is a lot of favoritism and if you do happen to go to Human Resources about an issue you become a target and usually are eventually fired. There is awful Management and anything that goes wrong is blamed on the teams that are just doing what they are told to do by management. Absolutely no accountability is taken by anyone other than the people who have no control over what decisions are made. The company is more than fine with overwhelming it's employees to the point of mental and physical exhaustion.

avatar
AAPC Response
10y
Thank you for the review. We're sorry that you didn't have a good experience at AAPC. Our employees are important to us, and we hope the cultural improvements we've made over the past few years show our appreciation. It sounds like you haven't worked at AAPC for some time. It has been nearly two years since we adopted a casual dress code. This was just one of many improvements we've made. Employees now share ski passes, jazz tickets, travel vouchers, monthly catered lunch (in addition to the FREE daily lunch), generous PTO, holiday pay, and many other perks for our team to enjoy. In fact, we have a culture team that meets monthly to continue to add benefits to keep our employees happy. (We would hardly consider the Nerf gun fights a result of a “hostile work environment”). Our recent employee engagement survey shows consistent satisfaction throughout the company, and with the current team thriving, we are continuing to grow and actually have very little turnover. We continue to integrate as a global organization and have nearly doubled our staff across the globe to keep up with the needs of the industry. We do, however, recognize there is always work to be done in creating a great work place. We have come a long way since the time you were here and thank you for reminding us how much we have grown. Again, we appreciate your feedback and wish you the best in your future endeavors.
Viewing 160 - 162 of 185 Reviews

Glassdoor has 197 AAPC reviews submitted anonymously by AAPC employees. Read employee reviews and ratings on Glassdoor to decide if AAPC is right for you.