ACE Cash Express reviews

3.0

39% would recommend to a friend

(570 total reviews)
avatar

Jay B. Shipowitz

50% approve of CEO

35% positive business outlook

ACE Cash Express has an employee rating of 3.0 out of 5 stars, based on 570 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ACE Cash Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

570 reviews
2.0
Sep 27, 2018
Recommend
CEO approval
Business Outlook

Pros

I really have nothing good to say about this Company

Cons

Flexibility-If you are sick you can’t call out if you want to go to school The have a problem with that as well Respect - No one respects each other in this company Leadership- Management is a joke Accountability - No one is held accountable for their actions, or they pick and chose who should be held accountable Drama- Drama all around Management spreads rumors and talks abound employees to employees

5.0
Apr 27, 2018
Recommend
CEO approval
Business Outlook

Pros

Look, I’ve had many jobs over my career, but ACE was and is the biggest highlight of my career. While I was only there for under a year, in that short time I saw my boss receive a promotion (and several others in different departments) and a complete culture shift to having a focus on truly rolling out realistic deliverables that really served the customer first. Had I not received an opportunity of a lifetime, I would still be there. James Breen, my direct manager is one of the top humans I’ve ever met. He empowers you to do your job that you were hired for. No ego, true inclusivity in the design process and zero drama. Which in itself deserves an award. Axel, my boss’s boss is also a stand up guy and went out of his way to accommodate my Onboarding requests. And last but not least, Jason, the VP Of IS is such a man of character. I was able to participate in what they called fun club and he was willing to dress as a pink fairy with a tutu as a prize to the winning team. You cannot ask for better leadership, work environment or quality of people. If you get the chance to work at ACE don’t mess around and jump at the opportunity. Seriously, I was a bit hesitant at first due to the industry, however ACE single handedly help revive my passion and my career. While I can’t speak for other departments, I can speak to HR. In my time there I worked with Justin Yow (recruiter) who is a super nice guy, Susan Wells who single handedly implemented gas delivery as an employee perk (ps I miss this perk) and even helped the security guard when she lost her mother. Phenomenal people with a focus on the right people and customers.

Cons

There really weren’t any. Just had a once in a lifetime opportunity otherwise I would still be there. Truly a great place.

2.0
Apr 13, 2016

Eh..

Recommend
CEO approval
Business Outlook

Pros

Great benefits, co-workers are always friendly, good incentives for loans/debit card sales, sometimes you can get good hours.

Cons

Lonely all day shifts, barely any appreciation, not enough training, you are not notified of anything serious, they shove certain products down your throat and demand you to sell it. If you don't, you get written up.

Viewing 7 - 9 of 570 Reviews

Glassdoor has 584 ACE Cash Express reviews submitted anonymously by ACE Cash Express employees. Read employee reviews and ratings on Glassdoor to decide if ACE Cash Express is right for you.