Is ADP a good company to work for as a Associate Customer Service Representative?

Associate Customer Service Representative professionals working at ADP have rated their employer with 3.9 out of 5 stars in 27 Glassdoor reviews. This is a higher than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Associate Customer Service Representative Jobs at ADP now and start preparing for your job interview by browsing frequently asked Associate Customer Service Representative interview questions at ADP .

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (387) , Member Technical (380) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (221)

What are the pros of working at ADP according to real employee reviews?

"Great benefits and longevity with a company who's credit rating always renamed above the entire country itself." ((in 1646 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1429 reviews)); "Good work life balance and learning" ((in 1424 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1080 reviews)); "The training is great no matter what the subject matter and my leadership encourages and develops their employees." ((in 770 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 822 reviews)); "Some managers are bad apples but not all" ((in 469 reviews)); "low salary and very influenced" ((in 465 reviews)); "Poor upper management." ((in 152 reviews)); "Can be stressful and long hours" ((in 143 reviews))

ADP Associate Customer Service Representative reviews

3.9

65% would recommend to a friend

(27 total reviews)

Maria Black

Not enough data to show CEO approval

77% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (27 reviews)

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Associate Customer Service Representative employees have rated ADP with 3.9 out of 5 stars, based on 27 company reviews on Glassdoor. This indicates that most Associate Customer Service Representative professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Associate Customer Service Representative professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

27 reviews

3.0

Sep 9, 2024

Entry level pay for entry lever position

Associate account manager

Recommend

CEO approval

Business Outlook

Pros

Very large corporation so job security.

Cons

Very large corporation so you are a number in a seat that can be replaced tomorrow

ADP Response

1y

Thank you for sharing your insights and review with us on Glassdoor. Your feedback is valuable.

4.0

Sep 5, 2024

Mid

Associate account manager

Recommend

CEO approval

Business Outlook

Pros

- Really chill and laid back - Respects independency - No Micro-Managing

Cons

- Clients are crazy - Way too many responsibilities - Stressful

ADP Response

1y

Thank you for sharing your insights and review with us on Glassdoor.

4.0

Aug 28, 2024

Major Accounts - Upmarket

Associate account manager

Recommend

CEO approval

Business Outlook

Pros

- pto - hybrid - huge company network and find other career paths

Cons

- not an entry level role but labeled as one - Management is functional they don’t have a clue about technical stuff when it comes to the role.

ADP Response

1y

Thank you for sharing your insights and review with us on Glassdoor. Your feedback is valuable.

Viewing 4 - 6 of 27 Reviews

Jobs at ADP

Customer Service Representative/Call Center/Client Support

Customer Service Representative / Call Center / Client Support

Customer Service Rep / Call Center / Client Support

Customer Service Rep / Call Center / Client Support

Customer Service Rep / Call Center / Client Support

ADP

ADP Associate Customer Service Representative reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Entry level pay for entry lever position

Mid

Major Accounts - Upmarket

Jobs at ADP

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