Is ADP a good company to work for as a Associate Customer Service Representative?

Associate Customer Service Representative professionals working at ADP have rated their employer with 3.9 out of 5 stars in 27 Glassdoor reviews. This is a higher than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Associate Customer Service Representative Jobs at ADP now and start preparing for your job interview by browsing frequently asked Associate Customer Service Representative interview questions at ADP .

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (387) , Member Technical (380) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (221)

What are the pros of working at ADP according to real employee reviews?

"Great benefits and longevity with a company who's credit rating always renamed above the entire country itself." ((in 1646 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1429 reviews)); "Good work life balance and learning" ((in 1424 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1080 reviews)); "The training is great no matter what the subject matter and my leadership encourages and develops their employees." ((in 770 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 822 reviews)); "Some managers are bad apples but not all" ((in 469 reviews)); "low salary and very influenced" ((in 465 reviews)); "Poor upper management." ((in 152 reviews)); "Can be stressful and long hours" ((in 143 reviews))

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ADP

ADP Associate Customer Service Representative reviews

3.9

65% would recommend to a friend

(27 total reviews)

Maria Black

Not enough data to show CEO approval

77% positive business outlook

Ratings by category

3.9

Culture & values

3.7

Career opportunities

3.5

Diversity & inclusion

3.1

Work/Life balance

3.1

Senior management

2.3

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Associate Customer Service Representative employees have rated ADP with 3.9 out of 5 stars, based on 27 company reviews on Glassdoor. This indicates that most Associate Customer Service Representative professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Associate Customer Service Representative professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

27 reviews

4.0

Aug 14, 2024

Good First Job

Associate account manager

Recommend

CEO approval

Business Outlook

Pros

Great training program about sales and business

Cons

Big company so you are just a number

ADP Response

Thank you for sharing your insights and review with us on Glassdoor.

4.0

May 3, 2024

ADP

Associate account manager

Recommend

CEO approval

Business Outlook

Pros

Benefits, great training, great managers

Cons

too many accounts manage, little pay

ADP Response

Thank you for sharing your insights and review with us on Glassdoor. Your feedback is valuable.

2.0

Oct 26, 2023

Don't work here

Associate account manager

Recommend

CEO approval

Business Outlook

Pros

Will help you get your foot in the door to HR/HCM industry

Cons

Pay sucks. Management isn't helpful. Clients are nasty and there is little support from management.

ADP Response

We appreciate the time you spent with ADP and the insights and advice you have shared. Your feedback will be provided to our leadership teams, so we can better improve our associate experience.

Viewing 7 - 9 of 27 Reviews

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ADP Associate Customer Service Representative reviews

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