ADP Client Relationship Manager reviews

4.3

85% would recommend to a friend

(46 total reviews)
avatar

Maria Black

100% approve of CEO

98% positive business outlook

Client Relationship Manager employees have rated ADP with 4.3 out of 5 stars, based on 46 company reviews on Glassdoor. This indicates that most Client Relationship Manager professionals have an excellent working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Relationship Manager professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

46 reviews
4.0
Mar 18, 2014
Recommend
CEO approval
Business Outlook

Pros

ADP's clients range from small localized businesses to fortune 500 and 100 companies. They have excellent clients so there is exposure to different kinds of businesses. The RPO business is growing and it's a great time to be in the recruiting field.

Cons

In the RPO business, there are not many avenues for upward mobility. The work is challenging until you pass the learning curve and then it becomes fairly monotonous. Perhaps because the RPO business is fairly new, the opportunities are flat.

3.0
Feb 20, 2013
Recommend
CEO approval
Business Outlook

Pros

Opportunity to work from home -- many people are remote and you do not feel left out because of it. Lots of good clients. Seems to be a stable company, especially now that it is owned by ADP. Many of the people are super nice and are very talented at what they do. You will learn a lot and will have great training available to you. It is good to work for a company that is so respected. People take pride in their work. It is a great place to work if you want a well paying job where you can work from home. Your job satisfaction will depend on what client you support. Some of the accounts are just less enjoyable than others. Plus, some managers are better than others. You might like your job so much and then see it change quickly. They really offer great service to clients and are very good at what they do.

Cons

Work/life balance is hard to maintain. Just when you get a handle on something, you are asked to take on more. Since being bought by ADP, the company lost its warmth and many of the perks. Before, the vacation policy, paid benefits, perks like a big Christmas party, prize giveaways, and summer hours were awesome. Now the vacation policy is very standard and it seems that every penny is closely managed. The "fun" is gone from the company and it feels like just a job now. They used to send weekly memos and praise people and tell you what is happening in the company. That has stopped. While there is a ton of training you can take, it can be hard to fit it in because you are so busy. Also, the sales people set up the contracts with so many expectations that it is almost impossible to every deliver what they promised. All of these cons do not over power the good things about working for The RightThing. It is just sad that so much changed when everything was just a happy, happy, joy, joy place before it was sold. It is still a good place to work, but these things just detract from that.

Viewing 40 - 42 of 46 Reviews

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