Is ADP a good company to work for as a Client Support Associate?

Client Support Associate professionals working at ADP have rated their employer with 3.2 out of 5 stars in 398 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Support Associate Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at ADP .

Does ADP pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at ADP with 3.0 out of 5 stars based on 398 anonymously submitted employee reviews. This is 15.4% worse than the company average rating for salary and benefits. Find out more about Client Support Associate salaries at ADP.

How happy are Client Support Associate professionals working at ADP?

41% of Client Support Associate employees at ADP would recommend their employer to a friend. This rating has decreased by 13% in the past 12 months. Client Support Associate professionals have also rated ADP with a 2.8 rating for work-life-balance, 3.8 rating for diversity and inclusion, 3.3 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (388) , Member Technical (381) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (221)

What are the pros of working at ADP according to real employee reviews?

"benefits were great and scenary" ((in 1668 reviews)); "Flexible and good work life balance" ((in 1438 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1430 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1064 reviews)); "Training was great until you actually work in your payroll position and you are doing everything but payroll." ((in 755 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 833 reviews)); "Some managers are bad apples but not all" ((in 488 reviews)); "low salary and very influenced" ((in 479 reviews)); "Poor upper management." ((in 158 reviews)); "Can be stressful and long hours" ((in 150 reviews))

ADP Client Support Associate reviews

3.2

41% would recommend to a friend

(398 total reviews)

Maria Black

50% approve of CEO

44% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Support Associate employees have rated ADP with 3.2 out of 5 stars, based on 398 company reviews on Glassdoor. This indicates that most Client Support Associate professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Support Associate professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

398 reviews

3.0

Feb 28, 2022

Great Company

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great benefits, and fun working environment

Cons

Black out dates and high level call center with stats

ADP Response

4y

Thank you for sharing feedback about your ADP experience.

1.0

Feb 28, 2022

Ok job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Benefit package, standout surveys, praise for good work

Cons

No work life balance, low compensation, mandatory OT

ADP Response

4y

Thank you for the insights and assessment of ADP. We appreciate you taking the time to invest in writing this review. We will share your insights with our leadership team, so we can better improve our process.

5.0

Feb 17, 2022

Great People/Great Company Culture

Account manager

Recommend

CEO approval

Business Outlook

Pros

ADP is a growing so there are lots of career opportunities. Great people and even better company culture.

Cons

The have set salary structure. So what ever you are hiring in at is basically everyone's starting rate. The work load is very intense. But you are never bored.

ADP Response

4y

Thank you for sharing your review and high rating with us on Glassdoor. We really appreciate hearing from current associates and value the positive feedback you have shared about your experience.

Viewing 214 - 216 of 398 Reviews

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ADP

ADP Client Support Associate reviews

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Ok job

Great People/Great Company Culture

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