Is ADP a good company to work for?

ADP has an overall rating of 3.8 out of 5, based on over 24,917 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 71% of employees would recommend working at ADP to a friend and 70% have a positive outlook for the business. The best reviews about ADP have been left by employees working as Senior Manager , Sales Consultant and Team Leader .

Does ADP pay their employees well?

According to anonymously submitted Glassdoor reviews, ADP employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at ADP. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at ADP?

71% of ADP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADP 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (387) , Member Technical (380) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (221)

What are the pros of working at ADP according to real employee reviews?

"Great benefits and longevity with a company who's credit rating always renamed above the entire country itself." ((in 1646 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1429 reviews)); "Good work life balance and learning" ((in 1424 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1080 reviews)); "The training is great no matter what the subject matter and my leadership encourages and develops their employees." ((in 770 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 822 reviews)); "Some managers are bad apples but not all" ((in 469 reviews)); "low salary and very influenced" ((in 465 reviews)); "Poor upper management." ((in 152 reviews)); "Can be stressful and long hours" ((in 143 reviews))

What are employees saying about ADP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADP layoffs and their outlook for job security at ADP in 2026.

What are the top reviewed ADP locations?

Alpharetta , Roseland , Allentown , Norfolk , Atlanta , Tempe , New York , Augusta , Maitland , El Paso , Pittsburgh , Parsippany , Chicago , Tucson , Louisville , Florham Park , Los Angeles , Miami , Dallas , Orlando , Elk Grove Village , Houston , Findlay , La Palma , Salt Lake City , San Francisco , San Diego , Boston , San Dimas , Denver

ADP reviews

3.8

71% would recommend to a friend

(22,324 total reviews)

Maria Black

81% approve of CEO

70% positive business outlook

Ratings by demographic groups

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Gender

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ADP has an employee rating of 3.8 out of 5 stars, based on 22,324 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

22K reviews

4.0

Jul 9, 2021

It's what you make it

Service support specialist

Recommend

CEO approval

Business Outlook

Pros

Room for growth Constantly changing and trying new things Time to research solutions to issues

Cons

Role is not clearly defined Becomes a catch-all for things others don't know how to do or don't want to do New isn't always better and it takes a great deal of convincing to get things changed

ADP Response

4y

Hello and thank you for providing your insight into your experience working for ADP. We appreciate your feedback and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com

4.0

Jul 7, 2021

Good for a start, but don't stay for long

Implementation specialist iii

Recommend

CEO approval

Business Outlook

Pros

- standard benefits, medical/dental/vision starts Day 1 - certification incentives/reimbursements - you fully vest in 401k Jan. after 3 YOS

Cons

- workload is high and OT is capped. - turnover is high so reassignments and escalations are common. - little room for career growth or advancement. - favoritism will make or break promotions so play the game.

ADP Response

4y

Hello and thank you for providing your insight into your experience working for ADP. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We appreciate your feedback and advice and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com

1.0

Apr 22, 2021

No longer a great place to work

Manager

Recommend

CEO approval

Business Outlook

Pros

I have positive comments from years gone by, but nothing recent

Cons

Poor management from top down has led to no job security for anyone, and an environment where it's common to throw people under the bus just to make yourself look good. HR only sides with the manager, which leads to a ton of bad managers across the company. When people leave the company, it's never because of the company according to HR or management. They do not want to address real problems. Additionally, their response throughout covid has been to lay people off. So many other companies take pride in NOT laying off their people, and finding success in what's happened this past year. Not ADP. Their solution to everything is layoff. And then they say that everyone will be back in the offices! Other companies are allowing full or part time work from home arrangements. ADP is making every wrong decision possible. It's extremely sad because it used to be a wonderful place to work.

ADP Response

5y

Hello and thank you for providing your insight into your experience working for ADP. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We appreciate your feedback and advice and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com

Viewing 445 - 447 of 22,324 Reviews

Jobs at ADP

Customer Service Rep / Call Center / Client Support

Associate Client Support Consultant - Chat Team

Implementation / Client Onboarding / Chat Support

Customer Service Rep / Call Center / Client Support

Customer Service Representative

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