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      ADP

      Engaged Employer

      ADP reviews

      3.8

      71% would recommend to a friend

      (22,324 total reviews)
      avatar

      Maria Black

      81% approve of CEO

      70% positive business outlook

      Ratings by demographic groups

      ADP has an employee rating of 3.8 out of 5 stars, based on 22,324 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      22K reviews
      3.0
      Apr 27, 2020

      Look elsewhere if you want Promotion

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy, Hi-Tech, Average Pay, Atmosphere, Design

      Cons

      If. You. Are. BLACK, do not expect fair treatment or promotions at the same pace as your counterparts/white colleagues. Race is a large issue in this company, as it pertains to advancement.

      avatar
      ADP Response
      5y
      Thank you for taking the time to write this review and for providing your insight into your experience working for ADP. ADP values creating and maintaining a workplace where employees work in a professional environment and are treated fairly without regard to their race, color, creed, religion, national origin, age, sex, marital status, lawful alien status, non-job related physical or mental disability, veteran's status, sexual orientation, gender identity or expression, genetic information, pregnancy or any other basis prohibited by law. We take these allegations seriously and will look into these promptly. We would welcome the opportunity to discuss this further and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at hr.associate.relations@adp.com
      3.0
      Feb 5, 2020

      Be very careful

      Associate district sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility, outside sales Great experience working with business owners and juggling multiple channels (Banks, CPA's, Clients, prospecting) Fun coworkers in sales Great benefits and incentive trips

      Cons

      Remember you are getting into the HCM industry. This is a highly commoditized industry with tons of competition and little differentiation between companies, no matter what ADP tells you. There are many moving parts to getting a deal across the line and actually getting paid. Be prepared to sell and then be a client services person for a couple months. Depending on your territory, referral partner alignment and manager, your job here could either be easy (working 20 hours a week) or extremely toxic and brutal. Lots of internal competition between insides sales, outside sales and other BU's. Oh, and Salesforce here is a complete disaster

      avatar
      ADP Response
      6y
      Hello and thank you for providing your insight into your experience working for ADP. We appreciate your feedback and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at hr.associate.relations@adp.com
      4.0
      Nov 15, 2019

      Stable, Pays Well, & Great Benefits

      Senior user experience designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Disclaimer: This is based solely on my experience with my specific office location, department, and current team members. - With decades of being an industry leader under its belt, the fear of cutbacks and layoffs is refreshingly non-existent. ADP feels like a stable machine. - While the company is enormous, leadership and intranets do a great job of keeping in touch and making it feel like a global community. Also, project teams typically don't exceed ~40 people, which keeps the feeling of just being a "cog in the machine" at bay. You can see your work make an impact. - Working past 5 PM is a rare occurrence, enabling one to maintain a life outside of work and decompress. - 401k matching - Competitive salaries - Friendly people - (Opinion): Flatter org structure encourages networking and collaboration to solve problems. - People care about their job and take pride in their work - Most people have heard of the company - I feel respected and appreciated by ADP - Very little drama - Team oriented

      Cons

      - Internal applications aren't the easiest to use - Being a large company, naturally, changes don't happen overnight - Politics seem to be fueled by avoidances of taking responsibility - UX is still finding its place in an Agile world - Being that the company has been around for a while, it has a longer history with waterfall methodology than it does agile. Sometimes it shows.

      avatar
      ADP Response
      6y
      Thank you for sharing your ADP experience with us on Glassdoor. We appreciate the detailed insights and analysis into your role. Your feedback is valuable to us as we strive to have the best working experience for our associates. We hope you continue to #WorkHappy with us for many more years to come!
      Viewing 451 - 453 of 22,324 Reviews
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      Glassdoor has 24,917 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.