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      ADP

      Engaged Employer

      ADP reviews

      3.8

      71% would recommend to a friend

      (22,324 total reviews)
      avatar

      Maria Black

      81% approve of CEO

      70% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.7

      Career opportunities

      3.5

      Compensation and benefits

      3.4

      Senior management

      ADP has an employee rating of 3.8 out of 5 stars, based on 22,324 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      22K reviews
      3.0
      Oct 20, 2019

      Account Manager model

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people. Young vibrant culture

      Cons

      Higher ups. Basically have to kiss their butts to be promoted or really liked. Upper management has no clue how over worked their employees are. The AM role is ridiculously stressful and there are not enough hours in a day to get everything done. to many clients for one person.

      avatar
      ADP Response
      6y
      Hello and thank you for providing your insight into your experience working for ADP. ADP values creating and maintaining a workplace where employees are treated fairly and work in a professional environment. We appreciate your feedback and advice and would welcome the opportunity to learn more. If you would like to share additional information so that we can look into it, please contact our Associate Relations team at hr.associate.relations@adp.com.
      5.0
      Sep 16, 2019

      Amazing company - amazing starter department

      Mylife advisor ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      ADP is truly one of the best places I have ever worked. You are consistently praised by your managers, you have a clear insight as to what your expectations are, and there is an overwhelming amount of room for growth/opportunity. The relationship between upper management and associates is amazing - never have I worked somewhere where the Senior VP's are easily approachable if needed; nor have I been somewhere where the Senior VP's have no problem recognizing associates when performance is done well. The MyLife Advisor space is a GREAT starter into ADP - you learn the ropes of multiple business units, and you are given the basic knowledges of each specific department (i.e. payroll, benefits, etc.). Yes - there are a lot of reports run on a daily basis, but if you're doing your job, it's not that hard to maintain an Exceeding Expectations level of performance. The key is to communicate with your manager on off days.

      Cons

      There are really only two cons I can think of here. 1. You are expected to be ON TIME every single day - if you're a minute late, this tallies up and is kept track of. There's not a lot of wiggle room for being late, and for those like me who struggle with time management, it's not my strong suit. I tend to prefer coming in roughly on time, and stay late every day to ensure my duties are done. However, this is common with hourly positions so it's nothing too crazy. ;-) 2. In comparison to other departments, we are on the lower end of the scale in terms of pay. Keep this in mind when applying for this position - if you are a single parent with one salary, this may not be the most easy role for you financially. However, the true value in the position is in the experience, so if you're starting off your career and can handle a lower pay, you will gain SO much in knowledge.

      avatar
      ADP Response
      6y
      We really appreciate your review and rating - thanks for sharing your experience at ADP Norfolk. We are thrilled to hear that you are enjoying your role as a MyLife Advisor and are surrounded by supportive leadership and a fantastic team. We hope you continue to spend many #WorkHappy years with us to come!
      3.0
      Aug 20, 2019

      Left as the atmosphere deteriorated

      Director, product management
      Recommend
      CEO approval
      Business Outlook

      Pros

      Depending on your boss, you could work from home. Decent benefits, onsite Gym and Dr.

      Cons

      After being 10 successful years in high profile projects, a new regime came in and everyone was on notice. Many good people left either on their own or by Sr. Management.

      avatar
      ADP Response
      6y
      Thank you for bringing these situations to our attention and we are sorry to hear about this experience. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We appreciate your feedback and advice and would welcome the opportunity to learn more. If you would like to share additional information, please contact our Associate Relations team at hr.associate.relations@adp.com.
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