ADP reviews

3.8

71% would recommend to a friend

(22,344 total reviews)
avatar

Maria Black

81% approve of CEO

70% positive business outlook

ADP has an employee rating of 3.8 out of 5 stars, based on 22,344 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

22K reviews
4.0
Mar 8, 2023

Great Place to Work With so Much Opportunity for Cultural Change

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits to get you by, good PTO policy, great colleagues and culture, decent compensation,

Cons

Work-life balance is practically non-existent in National Accounts. It got worse during the height of the pandemic with a number of associates having to take medical leaves of absence because of the adverse effect the job was having on our mental health. Compared to direct competitors, ADP's benefits and compensation package lags considerably behind, especially considering the workload that associates are expected to take on. When other companies had adopted unlimited PTO and fully-paid health insurance, ADP still offered PTO based on seniority and traditional health insurance coverage as of the time I left the company. Like any other job, you'll get by if you're part of a good team and even better leadership. With the heavy workload most roles in the company entail, it may be particularly challenging if you're being micromanaged. My manager was one of the biggest reasons I chose to leave. The other reason was return-to-office. Though a hybrid schedule is better than no remote work, a significant number of roles at ADP can be performed perfectly fine 100% remotely.

avatar
ADP Response
3y
We are glad that you enjoyed your time at ADP and value the many years you spent with us. We appreciate the feedback you have shared about your experience.
3.0
Feb 8, 2023

You will develop anxiety working here. Don't do it.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are decent Hybrid work Great Managers Onsite doctor

Cons

If you want to be burnt out and have zero work life balance, this is the place for you. Many employees have to take mental leaves of absence because the work becomes too much. Many employees have developed anxiety after working here. They don't take your degree into consideration. I have a master's degree and my peer with an associate's was making more. Same work experience. It's difficult to meet goals because they want you to do your job, but don't provide the time to do it. If you're on the phones and have cases to work, you're provided with little time off the phones to actually do the work because they want you on the phones. The workload is impossible to meet. The company is losing so many employees that the workload has tripled for those remaining. No bonuses or company paid anything. Lots of nepotism and favoritism I was there for twelve years and am so glad to be gone.

avatar
ADP Response
3y
Hello and thank you for providing your insight into your experience working for ADP. ADP values creating and maintaining a workplace where employees are treated fairly and work in a professional environment. We appreciate your feedback and advice and would welcome the opportunity to learn more. If you would like to share additional information, we encourage you to reach out to your leaders or site HR team and discuss the details so that we may address them and make sure they receive the right attention and action.
1.0
Jan 31, 2023

Stay Away

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay is not good but it is not terrible I guess.

Cons

There have been a lot of HR violations since I started working here. I have talked to HR many times and nothing is done. They expect you to come into the office even when you have COVID. They ask you to provide proof if you have to leave early for a doctor appointment. They are too involved in your personal life. There is no work life balance - they expect it to be ADP all the time. They deny your time off because it is always "too busy".

avatar
ADP Response
3y
Hello and thank you for providing your insight into your experience working for ADP. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We appreciate your feedback and advice and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com
Viewing 640 - 642 of 22,344 Reviews

Glassdoor has 24,938 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.