ADP reviews

3.8

71% would recommend to a friend

(22,350 total reviews)
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Maria Black

82% approve of CEO

70% positive business outlook

ADP has an employee rating of 3.8 out of 5 stars, based on 22,350 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

22K reviews
1.0
Oct 5, 2021
Recommend
CEO approval
Business Outlook

Pros

Can make great money if you're lucky.

Cons

Basically the company just uses you, and treats you like you're disposable unless you are hitting it out of the park each week. There is unlimited potential to make a lot of money, but if you're someone who isn't comfortable or good at BS-ing your way to the top, and wants actual training to where you feel confident selling, then don't work here. Also, some employees are set up for easy selling and success depending on who they assign to you to partner with, whereas some are set up for failure when the banks/CPAs they assign to you have a proven track record of not having any interest in the partnership with ADP.

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ADP Response
4y
Hello and thank you for providing your insight into your experience working for ADP. We appreciate your feedback and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com
1.0
Sep 22, 2021
Recommend
CEO approval
Business Outlook

Pros

New office Good coworkers Cafeteria Occurrences for taking time off

Cons

Micro managers Call center, but not presented that way Empty promises

4.0
Aug 12, 2021

Be prepared to work

Recommend
CEO approval
Business Outlook

Pros

ADP is a great company. They are socially and environmentally conscious and offer very competitive benefits.

Cons

Overall I think there’s a lack of understanding around staffing and workload. Anyone applying for a company the caliber of ADP should be prepared to work (hard) but the amount of work is simply not sustainable. There’s no focus on common process guidelines or a core way of doing business (other than “the customer is always right).

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ADP Response
4y
Thank you for taking the time to share your feedback. We appreciate hearing from current associates and will share your insights with our leadership teams.
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Glassdoor has 24,946 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.