Is ADP a good company to work for?

ADP has an overall rating of 3.8 out of 5, based on over 24,946 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 71% of employees would recommend working at ADP to a friend and 70% have a positive outlook for the business. The best reviews about ADP have been left by employees working as Senior Manager , Sales Consultant and Team Leader .

Does ADP pay their employees well?

According to anonymously submitted Glassdoor reviews, ADP employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at ADP. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at ADP?

71% of ADP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADP 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1673) , Associate District Manager (639) , Payroll Specialist (419) , Implementation Specialist (388) , Member Technical (381) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (303) , Sales Associate (300) , Project Manager (248) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (222)

What are the pros of working at ADP according to real employee reviews?

"benefits were great and scenary" ((in 1652 reviews)); "Flexible and good work life balance" ((in 1457 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1432 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1044 reviews)); "Very flexible and good pay" ((in 737 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 848 reviews)); "Some managers are bad apples but not all" ((in 483 reviews)); "low salary and very influenced" ((in 477 reviews)); "Middle and upper management had too much change in personnel and directions. it was very discouraged and confusion." ((in 156 reviews)); "Can be stressful and long hours" ((in 153 reviews))

What are employees saying about ADP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADP layoffs and their outlook for job security at ADP in 2026.

What are the top reviewed ADP locations?

Alpharetta , Roseland , Allentown , Norfolk , Atlanta , Tempe , New York , Augusta , Maitland , El Paso , Pittsburgh , Parsippany , Chicago , Tucson , Louisville , Florham Park , Los Angeles , Miami , Dallas , Orlando , Elk Grove Village , Houston , Findlay , La Palma , Salt Lake City , San Francisco , San Diego , Boston , San Dimas , Denver

ADP reviews

3.8

71% would recommend to a friend

(22,350 total reviews)

Maria Black

82% approve of CEO

70% positive business outlook

Ratings by demographic groups

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ADP has an employee rating of 3.8 out of 5 stars, based on 22,350 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

22K reviews

1.0

Nov 19, 2021

Lack of loyalty to employees

Product manager

Recommend

CEO approval

Business Outlook

Pros

From a director level down, there are a lot of great hardworking people.

Cons

There is an outstanding lack of loyalty to employees, especially for those who have worked there longer than five years. There has been one to two reductions in force each year since 2016. Employees that had dedicated their careers, some over 30 years, were let go. Many long term employees lived, and still live, under the threat of a "refresh". A refresh means letting experienced employees go in order to bring in new employees under the guise of bringing in new skill sets. Part of the problem with this process is that new hires may have new skills, but not ones that are still needed in day-to-day situations.

ADP Response

4y

Thank you for the insights and assessment of ADP and we are sorry to hear about this experience. We value the time you spent with us and appreciate you taking the time to invest in writing this review.

2.0

Nov 5, 2021

Adp is good overall but this dept has become horrible due to management

Tlm client support consultant

Recommend

CEO approval

Business Outlook

Pros

Working from home 3 days a week still Pay is good Dept is good when compared to others due to call level Good support from colleagues and team members excluding managers

Cons

The managers are horrible, 2 especially. They do not care about anything except for the phones. They micromanage you like crazy and they claim to have an open door policy but when you go to them about things they find ways to make it about you negatively instead of taking any ownership for their actions and how horrible of a manager they are.

ADP Response

4y

Hello and thank you for providing your insight into your experience working for ADP. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We appreciate your feedback and advice and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com

1.0

Oct 7, 2021

Terrible Company

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Getting a paycheck is better than no paycheck.

Cons

- Abusive Managers. - H.R. lies. - Toxic work environment. If a manager doen't like you, they will do what they can to fire you.

ADP Response

4y

Thank you for taking the time to write this review, as we value all feedback. This behavior is not acceptable in our organization, and we ask that you please share more details with us so that we can review your concern thoroughly. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com

Viewing 685 - 687 of 22,350 Reviews

Jobs at ADP

Entry-Level Customer Support Representative

Customer Service Representative/Call Center/Client Support

Customer Service Rep / Call Center / Client Support

Customer Service Representative / Call Center / Client Support

ADP

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Lack of loyalty to employees

Adp is good overall but this dept has become horrible due to management

Terrible Company

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