ADP reviews

3.8

71% would recommend to a friend

(22,307 total reviews)
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Maria Black

81% approve of CEO

70% positive business outlook

ADP has an employee rating of 3.8 out of 5 stars, based on 22,307 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

22K reviews
2.0
May 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Great corporate sales training. A lot of benefits (it’s what we sell so this shouldn’t be surprising). Depending on which team you get on, can be a great team culture and an overall great experience. Can be a great first sales gig if you don’t have a family

Cons

Heavily CPA reliant for referrals. You will inherit a book of business of clients, banks, and CPA’s. Understand this: -your clients were sold by a past rep and likely receive calls weekly from inside sales -your banks are likely to not be very good or refer business that won’t close for months -your CPAs…. Understand this…there’s a reason you’re getting them. 1. A past rep quit due to not being successful. 2. A rep moved up within the company, kept their best firms, and left the non-referring firms 3. If a good rep quits, the Sales Executive isn’t going to risk giving a great CPA relationship to a new rep so that they can ruin it. So they give it to a more tenured rep Due to this, the ADM position is a revolving door Also, salaries are based on region and the Tampa region arguably has the lowest base pay in the country at $40k. If your goal is to make $80k (like what I was told EvErYoNe was making on my team) you have to sell around $350,000 in revenue, hit benchmarks, and have quality referrals. The average deal is around $2,000 so do the math. If your bank and CPA partners aren’t sending referrals, you’re screwed because convincing business owners to completely switch over their backend processes isn’t easy. If you have ANY work experience and don’t want to take a step backwards, don’t apply. Don’t be a 30 something year old applying to a churn and burn job surrounded by 20 year olds.

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ADP Response
3y
Thank you for taking the time to share your feedback. We appreciate hearing from current associates and will share your insights with our leadership teams.
1.0
Apr 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Work environment and Culture is great! They offer a lot of business resource groups and encourage networking within the company. There’s a lot of departments to transition for career opportunities to move when you met your 18 month tenure on your current position.

Cons

Management is horrible, inconsistent and manipulative. They will attempt to be your friend and “encourage” you by promising you a position to promote. Then when applying, and management saying you’re an “exemplary employee”, you are “guaranteed” to promote, you are rejected mutiple times due to reasons that don’t make sense.

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ADP Response
3y
Thank you for your insights and assessment regarding your time with ADP. We appreciate you taking the time to invest in writing this review. Your experience and review help us to improve our overall processes and will be shared with our leaders.
3.0
Jan 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Good opportunities to move up and build a career. Lots of promotion from within. Doesn't require a college degree, in fact most of my direct management only had a high school degree. Senior management (like CEO level) is really good.

Cons

No one ever grows up wanting to work at a payroll company and it shows. Lots of lifers who have a crab in the bucket mentality and don't want to see new or young people succeed. Lots of ingrained bureaucracy from people who are losers in real life and hold onto their sliver of power.

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ADP Response
3y
Thank you for sharing feedback about your time at ADP. We value the many years you spent with us and your insights into your experience. We will share your insights with our leadership teams, so we can better improve our process.
Viewing 274 - 276 of 22,307 Reviews

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