ADP reviews

3.8

71% would recommend to a friend

(22,308 total reviews)
avatar

Maria Black

81% approve of CEO

70% positive business outlook

ADP has an employee rating of 3.8 out of 5 stars, based on 22,308 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

22K reviews
1.0
Feb 16, 2021
Recommend
CEO approval
Business Outlook

Pros

The only pros are the very few co-workers I had the pleasure of working with. They deserve much better than ADP.

Cons

Work/Life balance does not exist. You are overworked and for so many, stressed to the point of mental breakdowns. Employees would go on LOA just to get a break from the horrendous work environment. The managers are purposeless, immature and unprofessional. They do nothing but get in your way of any kind of promotion or work relief. You are micromanaged and they use a senseless metric system to grade your performance. You have no support system except for maybe co-workers you made friends with. New hire training is absurd. You are left completely unprepared for real world scenarios. Warning: If you have no prior payroll experience, you are screwed. You would think 8 weeks of training would be good for something. No. But at least it's paid. The benefits are a total joke and the pay is insulting. The business unit I was in is completely mismanaged which is why there is such high turnover. No one wants to work for a company that so obviously does not care about their employees. In my opinion, if you do not care for your employees than do you do not care for your clientele. If you plan on quitting soon and you left items in your cubicle, good luck getting it back. I have been fighting for 2 months to get my things and of course management has done little to nothing to assist. All I get are "I will look into it and get back to you" emails and we are not permitted to go and physically get our things. Calling into HR gets you nowhere because they just tell you it has to be handled by your manager.

avatar
ADP Response
5y
Thank you for bringing these situations to our attention. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We appreciate your feedback and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com
1.0
Feb 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Pays above market. 401k match. Benefits. Loads of experience.

Cons

Literally drains you of all motivation and will to live. Trest you like a number and not a person. Lord forbid you follow up with your Director about something he promised and never delivered or updated you on. Retaliation is real when you don't drink the Kool Aid.

3.0
Jan 12, 2021
Recommend
CEO approval
Business Outlook

Pros

My co workers are amazing. I really like the people I work with. The job is challenging and keeps you busy.

Cons

It keeps you too busy most of the time. The department does not know how to distribute work in a way that allows you to have work life balance. They downsized a few years ago and crammed some other job responsibilities into the payroll specialist roll while not increasing the pay of the payroll specialist. They really do not understand the mental distress this role causes their employees and turn a blind eye to it, all the while still promoting company culture and work life balance. They encourage you to join work clubs and to net work but do not give you the time to do these things. My day is 110% dedicated to ensuring my client's needs are met. Department heads do bare minimum to be involved and I do not trust them. They care more about hitting quotas and making money than the well being of the individuals who make this happen for them.

avatar
ADP Response
5y
Thank you for bringing these situations to our attention and we are sorry to hear about this experience. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We appreciate your feedback and advice and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at hr.associate.relations@adp.com
Viewing 292 - 294 of 22,308 Reviews

Glassdoor has 24,897 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.