ADP reviews

3.8

71% would recommend to a friend

(22,310 total reviews)
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Maria Black

81% approve of CEO

70% positive business outlook

ADP has an employee rating of 3.8 out of 5 stars, based on 22,310 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

22K reviews
2.0
Oct 5, 2020
Recommend
CEO approval
Business Outlook

Pros

The people at ADP are wonderful. Easy to get a long with and there is a lot of fun to be had. Great company culture and in office benefits like onsite gym, doctor, food court, game room, side rooms for privacy, rising desks, and team oriented events. Decent amount of time off, when you can take it. The role is challenging and the job itself is a good one.

Cons

The implementation department has no caps for the amount of work they give their specialists, especially payroll. The pay is not competitive, especially for how much work is given and skill that is involved to do the job successfully. Burn out is pretty typical and it is easy to feel taken advantage of. They say they care but their actions to alleviate work load do not demonstrate the buzz words they throw around. And they do not reward often or well enough to make it feel worth the stress.

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ADP Response
5y
Thank you for bringing these situations to our attention and we are sorry to hear about this experience. We appreciate your feedback and advice and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at hr.associate.relations@adp.com
1.0
Mar 2, 2020
Recommend
CEO approval
Business Outlook

Pros

good benefits, fair compensation, they give you food sometimes

Cons

You are nothing to ADP but a number that comes from client surveys. Have to work through many holidays that most companies have off. Lots of stress, little support and very high turnover between clients and even your peers!

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ADP Response
6y
Hello and thank you for providing your insight into your experience working for ADP. We appreciate your feedback and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at hr.associate.relations@adp.com
1.0
Feb 26, 2020
Recommend
CEO approval
Business Outlook

Pros

Learned some great customer service skills. Coworkers (worker bees) are all nice and caring people. Teammates were great

Cons

ADP does not keep its promises; rests on the laurels of the brand name. Obtained no marketable skills after working there for years. New hires are given full responsibility of client load way too early, makes for angry clients. High turnover. Clients endlessly complain about both softwares. Workload is 2-3 times WAY too heavy for all employees and in all departments. Very stressed employees.... If you care about quality or accuracy, this is NOT the place for you. 4 1/2 days/wk of high stress, 365 days/year. New stuff is thrown at employees without training to figure-it-out later, work out bugs later. Company makes sloppy mistakes on a global scale. All departments understaffed and over worked. "18 months learning curve" tells it all. If you are over 40, you'll be lonely. Considering the office location, not much ethnicity either. Office cubicles are a depressing beige, call center environment. Management plays headgames, doesn't know what the underlings do. Psychological drama nonsense from management

Viewing 295 - 297 of 22,310 Reviews

Glassdoor has 24,899 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.