AIR MILES reviews

3.4

48% would recommend to a friend

(470 total reviews)

Shawn Stewart

62% approve of CEO

34% positive business outlook

AIR MILES has an employee rating of 3.4 out of 5 stars, based on 470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AIR MILES employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

470 reviews
3.0
Mar 4, 2021

Great people, job is a bit redundant

Recommend
CEO approval
Business Outlook

Pros

Subsidized food, great building, great team

Cons

Not necessarily a place to grow unless you know the right people

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AIR MILES Response
5y
Thanks for your feedback. It sounds like you miss our Berkley kitchen and AIR MILES office spaces. So do we! When the time is right, we hope to be back with our amazing teams enjoying burrito day, afternoon drinks on our office patios and playing a game of shuffleboard on our breaks. I’m surprised to hear that you don’t view AIR MILES as a place to grow your career. We place a strong focus on Associate development and provide Associates with the training they need not only for their current role but also to help them achieve the next step in their career. In fact, in 2020, 41% of our vacancies were filled by internal transfers and promotions. That’s something we’re proud of. Internal mobility is very important to us but I acknowledge we still have work to do. We are taking steps to actively drive change, including creating a new career-levelling framework so that we can provide more movement and progression opportunities to our Associates. Thanks again for taking the time to leave a review. I wish you all the best. Dimitri Benak VP, People and Culture
5.0
Feb 24, 2021

good company

Recommend
CEO approval
Business Outlook

Pros

good work environment, multi cultural, no pressure, sole responsibility, good benefits

Cons

growth level is slow, harder to grow, fewer resources, no clarity, shift timings

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AIR MILES Response
5y
Thank you for sharing your perspective. A 5-star review from a former employee with over 10 years of experience with AIR MILES is something we take pride in. You are correct; we have a diverse workforce and accessibility is important to us. AIR MILES is committed to supporting an environment where we embrace, learn from and celebrate our differences. Our culture, perks and technology are big factors in how we continue to disrupt, innovate and make an impact. Internal mobility is very important to us. This year we are creating a new career-levelling framework so that we can provide more movement and progression opportunities to our Associates. In 2020, 41% of our vacancies were filled by internal transfers and promotions. That’s something we’re really proud of and continue to prioritize. Thanks again for taking the time to leave a review. I wish you all the best. Dimitri Benak VP, People and Culture
5.0
Feb 17, 2021
Recommend
CEO approval
Business Outlook

Pros

Great company culture , lot of social events

Cons

Compensation was not as high as industry averages

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AIR MILES Response
5y
Thanks for your feedback. I agree, we have a fantastic culture at AIR MILES. It’s our goal to provide Associates with more than just a place to work but a place where they can grow their career and give back to causes they care about. We place a large emphasis on Associate growth and development, recognition and celebrations to help bring our culture to life. As we pivoted to a remote work setting last year due to COVID-19, social events remained a priority to keep our Associates engaged, inspired and connected. In the last few months alone we’ve hosted speaker series, motivational talks, meditation sessions, live dj events, and mixology workshops. Most recently, AIR MILES hosted an exclusive Snacking for Success nutrition seminar to understand healthy eating habits. There is something for everyone! In regards to your comment on pay, market data helps us ensure that our salary ranges remain competitive and our Total Rewards team reviews market changes regularly making updates to our salary ranges as necessary to keep us competitive. In addition to salary, we offer many other perks and rewards to recognize the hard work of our Associates. Thanks again for taking the time to leave a review. I wish you all the best. Dimitri Benak VP, People and Culture
Viewing 391 - 393 of 470 Reviews

Glassdoor has 562 AIR MILES reviews submitted anonymously by AIR MILES employees. Read employee reviews and ratings on Glassdoor to decide if AIR MILES is right for you.