AIR MILES reviews

3.4

48% would recommend to a friend

(470 total reviews)

Shawn Stewart

62% approve of CEO

34% positive business outlook

AIR MILES has an employee rating of 3.4 out of 5 stars, based on 470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AIR MILES employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

470 reviews
5.0
Feb 9, 2021

Review

Recommend
CEO approval
Business Outlook

Pros

Great culture, talented team to work with

Cons

Everything takes more time for senior leadership to make a decison

avatar
AIR MILES Response
5y
Thanks for sharing your perspective. I agree, we have a fantastic culture at AIR MILES. We make it a priority to invest in our learning and career development platforms to give our Associates the tools they need to succeed. Our Associates drive our culture. AIR MILES has the best people who are passionate, hardworking and innovative. We hope to continue to create meaningful value for all of our Associates as they are truly our biggest asset. With respect to your comment about decisions making, we understand that sometimes effective decision making does take time, especially when undergoing change. As we navigate our way through a large digital transformation at AIR MILES, we need to ensure we are making the right decisions for our Associates, our Collectors and our Partners. Decision making is complex and takes intentional thought. It also involves factors such as Associate feedback and engagement, organizational performance, program development and growth opportunity to name a few considerations. Thanks for taking the time to leave a review and thank you for all that you do. Dimitri Benak VP, People and Culture
4.0
Feb 9, 2021

Great place for employee benefits

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits for the employees

Cons

high pressure that comes suddenly

avatar
AIR MILES Response
5y
Thanks for your feedback. We offer a competitive benefits plan for all of our full-time and part-time, permanent Associates from their very first day. We also place a large focus on rolling out programs and resources geared toward Associate’s physical and mental wellness. This year we enhanced our wellness subsidy for our Associates to use towards things such as new running shoes, virtual yoga or personal training sessions, smoking cessation programs or fitness equipment. I agree that the environment can have high-pressure and high demands in order to best support our vision. While we aim to provide the right challenges to keep all of our Associates engaged and motivated, we also value work-life balance and offer many benefits to support mental and physical wellbeing to help avoid burnout. Last year we launched MindBeacon- a digital cognitive behavioural therapy platform available to our employees and their immediate family members to help provide support when life feels overwhelming. Thanks again for taking the time to leave a review. I wish you all the best. Dimitri Benak VP, People and Culture
4.0
Feb 8, 2021
Recommend
CEO approval
Business Outlook

Pros

The organization has a wonderful culture.

Cons

A lot of politics at the Sr. Level

avatar
AIR MILES Response
5y
Thank you for your review. We work hard to make AIR MILES an amazing place to work and take great pride when we receive high-scoring reviews from past Associates. I agree, we do have a fantastic culture that includes recognition, celebrations and growth/development, all of which are deeply ingrained into our programs and processes. In regards to your comment about politics being present at the Sr. Level, while we want to avoid any sort of negativity, we do welcome productive conversations that lead to more effective decision-making and creativity without compromising integrity. Thanks again for providing your feedback. I wish you the best in your career. Dimitri Benak VP, People and Culture
Viewing 394 - 396 of 470 Reviews

Glassdoor has 562 AIR MILES reviews submitted anonymously by AIR MILES employees. Read employee reviews and ratings on Glassdoor to decide if AIR MILES is right for you.