Does AIR MILES pay their employees well?

According to anonymously submitted Glassdoor reviews, AIR MILES employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at AIR MILES. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at AIR MILES?

48% of AIR MILES employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AIR MILES 3.6 out of 5 for work life balance, 3.6 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at AIR MILES?

Manager (17) , Analyst (16) , Marketing Specialist (15) , Software Developer (12) , Associate Director (11) , Director (11) , Software Engineer (11) , Travel Specialist (7) , Human Resources (6) , Senior Analyst (6) , Senior Developer (6) , Client Marketing Specialist (5) , Data Scientist (5) , Travel Consultant (5) , Analytics (4)

What are the pros of working at AIR MILES according to real employee reviews?

"Great culture and organization." ((in 76 reviews)); "People you work with are great to talk to" ((in 56 reviews)); "They have really good benefits and you can easily play around with your schedule." ((in 43 reviews)); "Good work life balance here" ((in 35 reviews)); "Nice office" ((in 20 reviews))

What are the cons of working at AIR MILES according to real employee reviews?

"Everything takes more time for senior leadership to make a decison" ((in 24 reviews)); "lower than average pay (especially for internal employees) and each person has to fend for themselves, if you get stuck with a bad manager your only option is to stay unhappy or leave the company." ((in 12 reviews)); "Clear and blatant favoritism, they didn't even try to hide it" ((in 10 reviews)); "senior leadership team does not always communicate effectively" ((in 7 reviews)); "It's a marketing company and a lot of the decisions regarding technology are directionless and made by senior management who are business/marketing people" ((in 7 reviews))

What are employees saying about AIR MILES layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AIR MILES layoffs and their outlook for job security at AIR MILES in 2026.

AIR MILES reviews

3.4

48% would recommend to a friend

(470 total reviews)

Shawn Stewart

62% approve of CEO

34% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

AIR MILES has an employee rating of 3.4 out of 5 stars, based on 470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AIR MILES employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

470 reviews

2.0

Feb 2, 2015

Not supportive at all

Travel specialist

Recommend

CEO approval

Business Outlook

Pros

Subsidized lunches, closing the call center for communication sessions

Cons

Training for certain topics need to be more in depth. More support needed while on the floor for new staff.

4.0

Jan 28, 2015

generally, it is a good experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good culture and nice people, oppoturnity

Cons

many changes maybe due to rapid expansion

1.0

Jan 27, 2015

Feels like you work in a factory

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Bistro has great food at great prices. Hot chocolate is amazing. Location is in downtown TO.

Cons

Very political environment. Leadership team is terrible. Expectations are contradictory and unrealistic. Work is not challenging and is described very different and portrayed differently in the interview. There is no career growth.

Viewing 433 - 435 of 470 Reviews

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AIR MILES

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Not supportive at all

generally, it is a good experience

Feels like you work in a factory

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