Pros
- 5000 Airmiles every year and each 5th year of employment awarded 20,000 Airmiles. - Perks within the Travel Industry - RRSP company matches up to 3%.
Cons
They hardly have any Bilingual agents and being Bilingual its very difficult to get time off..which becomes very stressful!! Also French customers wait long time to get through and as a result give poor scores for customer service survey and this is not fair to the agent. Travel agents have no say...they must do as they say, and there is change all the time... must follow or your out the door...You are being watched all the time even working from home....what time you go to the washroom, eat, everything is programmed and timed.....You can not be a minute late.....Use to be a great company but the management is very bad. I heard even managers or supervisor are afraid to talk.... They are now moving from downtown Toronto to Mississauga which can be difficult if you don't drive!!
