AIR MILES reviews

3.4

48% would recommend to a friend

(470 total reviews)

Shawn Stewart

62% approve of CEO

34% positive business outlook

AIR MILES has an employee rating of 3.4 out of 5 stars, based on 470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AIR MILES employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

470 reviews
3.0
Jul 18, 2022

Great Comapny to Kickstart Career

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Benefits and Perks, Flexible work environment

Cons

High turnover by employees and changes are happening fast

avatar
AIR MILES Response
3y
Thank you for sharing your feedback. We’re glad to hear you’re enjoying the perks and benefits that come with being an AIR MILES Associate. We understand the importance of flexibility for our Associates which is why we are so proud to offer a remote-first environment, allowing Associate the opportunity to choose where they do their best work. The company has undergone a lot of changes recently and I understand how these changes can be disconcerting. We have a new President, along with new members of the senior leadership team, and I personally look forward to seeing where their passion and deep industry expertise will take us. We are at the beginning of our journey – look out for exciting updates on how we’re driving this transformation forward. All the best. Dimitri Benak, VP of People and Culture
4.0
Jun 30, 2022

Nice people

Recommend
CEO approval
Business Outlook

Pros

Nice people to work with

Cons

Direction unclear on where to go

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AIR MILES Response
3y
Thanks for the feedback. We often hear that AIR MILES is made up of nice people and I couldn’t agree more. I’m sorry to hear that you think the direction of the company is unclear — communication is at the cornerstone of our business, which is why we host company-wide monthly business updates to inform Associates about the direction of the company and key initiatives taking place. We strive for a culture of collaboration, transparency, and trust. Our semi-annual Leadership Effectiveness Survey is just one of the platforms we use to better understand areas of opportunities with respect to culture and leadership. I hope you use this tool, among others, to provide feedback so that we can form action plans to improve the Associate experience. I wish you all the best. Dimitri Benak, VP of People and Culture
3.0
Jun 20, 2022

Moderate

Recommend
CEO approval
Business Outlook

Pros

Nice workplace. Good environment and life work balance

Cons

Office politics. Not so friendly other teams

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AIR MILES Response
3y
Thank you for your review. It’s so important to enjoy the environment that you work in, and we strive for a culture of flexibility, collaboration and growth. I’m sorry you experience office politics at AIR MILES. We often hear that AIR MILES is made up friendly people so I’m disappointed that this isn’t your experience. Thanks for the feedback. Work-life balance is top of mind for our Associates, and we do our best to offer as much balance as possible through our Summer Hours Program, Summer Fun Days and paid vacation time. We hope you’re able to take full advantage of the perks and benefits that come with being an Associate. All the best. Dimitri Benak, VP of People and Culture
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Glassdoor has 562 AIR MILES reviews submitted anonymously by AIR MILES employees. Read employee reviews and ratings on Glassdoor to decide if AIR MILES is right for you.