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      AIR MILES

      Part of BMO Financial Group

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      AIR MILES reviews

      3.4

      48% would recommend to a friend

      (470 total reviews)

      Shawn Stewart

      62% approve of CEO

      34% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Culture & values

      3.6

      Work/Life balance

      3.4

      Compensation and benefits

      3.0

      Senior management

      2.8

      Career opportunities

      AIR MILES has an employee rating of 3.4 out of 5 stars, based on 470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AIR MILES employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      470 reviews
      4.0
      Aug 10, 2022

      Great place to work

      Individual contributor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Overall very positive experience. Thoughtful leadership, very flexible. Up to date technology in office.

      Cons

      No parental leave benefits for new fathers. While there are opportunities for progression, pay seems to be lagging.

      avatar
      AIR MILES Response
      3y
      Thank you for your review! I am happy to hear that you enjoyed your time at AIR MILES. We take great pride in our Culture, which is the product of thoughtful and empathetic leadership, a strong set of shared values, and purpose. With regards to pay, we work with and review available market data annually to ensure that our salary ranges remain competitive, and we adjust these ranges as required. In addition, we offer many other incentives, benefits, and perks to reward and recognize our Associates for their hard work. We continue to explore ways in which we can offer more flexibility and choice to our Associates when it comes to leveraging benefits and appreciate your suggestion to include parental leave coverage for fathers going forward. I wish you all the best, Dimitri Benak, VP of People and Culture
      5.0
      Aug 3, 2022

      Great Culture and Working Environment

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good team spirit and employees are taken care of.

      Cons

      Dated technology and highly competitive environment.

      avatar
      AIR MILES Response
      3y
      Thank you for your review! I’m glad that you enjoyed your time at AIR MILES and were able to experience the corporate culture we’re so proud of and the strong emphasis we place on investing in our Associates. I appreciate your feedback. You are right, AIR MILES does operate in a competitive environment, and we are strengthening our ability to compete in the Loyalty landscape by way of continuous investment in our transformative journey to modernize our technology. Through this journey, we will become increasingly more leading-edge and digitally savvy as a company. All the best, Dimitri Benak, VP of People and Culture
      3.0
      Jul 19, 2022

      Great culture, stagnant future

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Overall I loved my time at AIR MILES. I learned so much and felt that the team and the company invested in my growth and learnings. The company and team culture was great.

      Cons

      Often I felt that innovative ideas or projects were cancelled after months of work only to brought up again years later (all the work would be updated and redone before it was once again abandoned). Ultimately, I found this too frustrating to stay. Advice was only listened to when it came from outside consultants. Hopefully with Sobeys having left, AIR MILES will be quicker and more open to bigger ideas.

      avatar
      AIR MILES Response
      3y
      Thank you for your review. I’m so glad to hear that you loved your time at AIR MILES and that you learned a lot from your team and the company. We take great pride in our range of initiatives that promote growth and learning. We also strive for an environment of innovation and I’m sorry to hear you didn’t get to experience this at AIR MILES. Indeed, innovation should come from within, and we have recently introduced a program called “Imagine If”, a new way for Associates to share their ideas and suggestions on opportunities for continual improvement. I certainly agree that the best ideas start with our Associates as they know better than anyone how we work as an organization. We believe that “Imagine If” is a key first step to empowering our Associates to try things differently, share different points of view and expand our thinking. I wish you all the best in your future endeavours. Dimitri Benak, VP of People and Culture
      Viewing 109 - 111 of 470 Reviews
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      ReviewsAIR MILES reviews

      Glassdoor has 562 AIR MILES reviews submitted anonymously by AIR MILES employees. Read employee reviews and ratings on Glassdoor to decide if AIR MILES is right for you.