Does AIR MILES pay their employees well?

According to anonymously submitted Glassdoor reviews, AIR MILES employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at AIR MILES. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at AIR MILES?

48% of AIR MILES employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AIR MILES 3.6 out of 5 for work life balance, 3.6 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at AIR MILES?

Manager (17) , Analyst (16) , Marketing Specialist (15) , Software Developer (12) , Associate Director (11) , Director (11) , Software Engineer (11) , Travel Specialist (7) , Human Resources (6) , Senior Analyst (6) , Senior Developer (6) , Client Marketing Specialist (5) , Data Scientist (5) , Travel Consultant (5) , Analytics (4)

What are the pros of working at AIR MILES according to real employee reviews?

"Great culture and organization." ((in 81 reviews)); "People you work with are great to talk to" ((in 52 reviews)); "They have really good benefits and you can easily play around with your schedule." ((in 40 reviews)); "Great work life balance" ((in 38 reviews)); "Nice office" ((in 19 reviews))

What are the cons of working at AIR MILES according to real employee reviews?

"Everything takes more time for senior leadership to make a decison" ((in 24 reviews)); "Low morale, SLT, ADs and Managers all need leadership training." ((in 13 reviews)); "Low salary" ((in 8 reviews)); "Clear and blatant favoritism, they didn't even try to hide it" ((in 8 reviews)); "It's a marketing company and a lot of the decisions regarding technology are directionless and made by senior management who are business/marketing people" ((in 7 reviews))

What are employees saying about AIR MILES layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AIR MILES layoffs and their outlook for job security at AIR MILES in 2026.

AIR MILES reviews

3.4

48% would recommend to a friend

(470 total reviews)

Shawn Stewart

62% approve of CEO

34% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

AIR MILES has an employee rating of 3.4 out of 5 stars, based on 470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AIR MILES employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

470 reviews

5.0

Mar 23, 2022

great company to work for

Travel agent

Recommend

CEO approval

Business Outlook

Pros

great benefit, great work life balance

Cons

nothing really its a great company

AIR MILES Response

4y

Hello, thank you for sharing your experience at AIR MILES as a Customer Service team member. Work-life balance is an important priority at AIR MILES, and I’m so glad you’re accomplishing it in your work, as well as the benefits we provide. Thank you for your contributions! All the best, Dimitri Benak, VP of People and Culture

4.0

Mar 20, 2022

Good place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good Salary, Great people, Technology continuously improving

Cons

Hard to move up in the company

AIR MILES Response

4y

Hello and thank you for your review! I am happy to hear that you enjoyed our great culture, working with our amazing team, and were satisfied with our compensation. We are working on implementing more opportunities for career progression at AIR MILES. In 2021, 40% of our job vacancies were filled by internal transfers and promotions – we know that giving our Associates career progression opportunities is key to continued success of our business. We’ve recently launched implemented a new career-leveling framework that provides more opportunities to grow as an individual contributor or as a people leader. Good luck in your next endeavour! Dimitri Benak, VP of People and Culture

5.0

Mar 18, 2022

great company

Travel agent

Recommend

CEO approval

Business Outlook

Pros

great company great benefits great culture

Cons

nothing really some weekends you need to work

AIR MILES Response

4y

Hello, thank you for sharing your experience at AIR MILES. I’m glad to hear that you’re feeling supported in terms of our benefits programs as well as our wonderful culture. As a member of the Customer Care team, working shifts on the weekend is integral to supporting our collectors and answering their questions about our program. Thank you for all you do! All the best, Dimitri Benak, VP of People and Culture

Viewing 127 - 129 of 470 Reviews

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