AIR MILES reviews

3.4

48% would recommend to a friend

(470 total reviews)

Shawn Stewart

62% approve of CEO

34% positive business outlook

AIR MILES has an employee rating of 3.4 out of 5 stars, based on 470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AIR MILES employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

470 reviews
2.0
Oct 20, 2016
Recommend
CEO approval
Business Outlook

Pros

Great culture, really shows that the organization heavily invests in their people, given the number of internal events highlighting us as associates. Amazing benefits and insurance policy, great vacation time (15 days for entry level) alongside 2 free vacation days regardless of tenure.

Cons

Poor management who hire likeminded middle managers who micromanage, shift blame on others, and don't effectively lead teams. Too many forced initiatives by HR to encourage performance reviews and status reports - these should be organic within managers and their associates, not shoved down peoples' throats every 90 days.

4.0
Jul 15, 2016

Client Marketing Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Young and fun culture, very fast-paced environment, fairly good work-life balance depending on your portfolio of clients and time of year, phenomenal perks/benefits (gym subsidy, partially subsidized bistro on-site, corporate outings, annual loyalty bonus miles.)

Cons

Mature company seeing growing competition has led to significant organizational changes which sometimes appear disorganized/chaotic. Company is not growing as quickly anymore which has reduced annual bonus payouts. Middle and senior management is tenured and sometimes lacks ability/desire to innovate quickly/think outside the box. Highly political internal culture. Generally under-paid versus industry average.

3.0
Jun 22, 2016

The good & The bad

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Thoughout my time I was was continuously impressed with the business model and very proud to work there. CEO is approachable and a great leader. In particular the company wide meetings were impressive. It was extremely motivating to understand the brilliant work that was happening across the organization. Generally speaking happy and engaged management.

Cons

Having to 'sell' the organization to prospective candidates was easy for some departments, and a challenge for others as there are clear differences in employee experience across the organization. Analytics struggles to keep strong talent, but if you can survive, the learning opportunities in this area can be career altering. HR has an unusually high turnover rate, particularly in recruitment. The irony of this is that these are the employees responsible for your brand and attracting top talent into the organization. It's beyond understanding that this has not yet been addressed as it is very damaging and has a critical impact on who will join the organization.

Viewing 130 - 132 of 470 Reviews

Glassdoor has 562 AIR MILES reviews submitted anonymously by AIR MILES employees. Read employee reviews and ratings on Glassdoor to decide if AIR MILES is right for you.