Does AIR MILES pay their employees well?

According to anonymously submitted Glassdoor reviews, AIR MILES employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at AIR MILES. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at AIR MILES?

48% of AIR MILES employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AIR MILES 3.6 out of 5 for work life balance, 3.6 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at AIR MILES?

Manager (17) , Analyst (16) , Marketing Specialist (15) , Software Developer (12) , Associate Director (11) , Director (11) , Software Engineer (11) , Travel Specialist (7) , Human Resources (6) , Senior Analyst (6) , Senior Developer (6) , Client Marketing Specialist (5) , Data Scientist (5) , Travel Consultant (5) , Analytics (4)

What are the pros of working at AIR MILES according to real employee reviews?

"Great culture and organization." ((in 79 reviews)); "People you work with are great to talk to" ((in 59 reviews)); "The benefits are great." ((in 42 reviews)); "Good work life balance here" ((in 37 reviews)); "Work from home there is no other good in this company, health insurance is sky high since BMO took over." ((in 17 reviews))

What are the cons of working at AIR MILES according to real employee reviews?

"Everything takes more time for senior leadership to make a decison" ((in 25 reviews)); "Low morale, SLT, ADs and Managers all need leadership training." ((in 13 reviews)); "low pay less promo routine work" ((in 12 reviews)); "senior leadership team does not always communicate effectively" ((in 7 reviews)); "It's a marketing company and a lot of the decisions regarding technology are directionless and made by senior management who are business/marketing people" ((in 7 reviews))

What are employees saying about AIR MILES layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AIR MILES layoffs and their outlook for job security at AIR MILES in 2026.

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AIR MILES

Part of BMO Financial Group

AIR MILES reviews

3.4

48% would recommend to a friend

(470 total reviews)

Shawn Stewart

62% approve of CEO

34% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Culture & values

3.6

Work/Life balance

3.4

Compensation and benefits

3.0

Senior management

2.8

Career opportunities

AIR MILES has an employee rating of 3.4 out of 5 stars, based on 470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AIR MILES employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

470 reviews

2.0

Dec 16, 2021

Stressful environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great coworkers Flex hours The office used to be nice

Cons

Bad management. Only cared about sales.

AIR MILES Response

Hello – thank you for your review. I’m sorry to hear that you found the environment at AIR MILES stressful. Work-life balance is a priority at AIR MILES and we understand the importance for Associates to balance work with all of the realities that come with working from home and personal lives. We consistently invest in ongoing training and development for our Leadership and have implemented Leadership Key Performance Objectives to identify and measure leadership effectiveness. I wish you luck in the next step of your journey and thank you for your contributions to AIR MILES! Dimitri Benak, VP of People and Culture

2.0

Dec 10, 2021

Scrum Master

Scrum master

Recommend

CEO approval

Business Outlook

Pros

Good encouragement on knowledge sharing and involvement in Agile practices

Cons

Preference to hire external SM's over internal SM's

AIR MILES Response

Hello – we are proud of our IT team and their innovation and capabilities. While we encourage internal promotions and lateral moves, sometimes we must find our talent externally. We encourage all our Associates that are interested in exploring new roles at AIR MILES to talk to their manager. Dimitri Benak, VP of People and Culture

5.0

Dec 2, 2021

Great people

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

great people to work with

Cons

projects ad-hoc and sometimes do not see where it goes at the end

AIR MILES Response

Hello – thank you for sharing your thoughts. As a current Associate, I’m so glad you’re enjoying working with your team. Our Associates are at the core of what makes AIR MILES a continued great place to work. We understand the importance of strategic thinking and planning and sometimes we have to pivot and/or take a different approach. We encourage all Associates to provide real time feedback to Leaders if the vision or timing regarding a project is not clear. Thank you for your continued contribution to AIR MILES. Dimitri Benak, VP of People and Culture

Viewing 139 - 141 of 470 Reviews

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