Does AIR MILES pay their employees well?

According to anonymously submitted Glassdoor reviews, AIR MILES employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at AIR MILES. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at AIR MILES?

48% of AIR MILES employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AIR MILES 3.6 out of 5 for work life balance, 3.6 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at AIR MILES?

Manager (17) , Analyst (16) , Marketing Specialist (15) , Software Developer (12) , Associate Director (11) , Director (11) , Software Engineer (11) , Travel Specialist (7) , Human Resources (6) , Senior Analyst (6) , Senior Developer (6) , Client Marketing Specialist (5) , Data Scientist (5) , Travel Consultant (5) , Analytics (4)

What are the pros of working at AIR MILES according to real employee reviews?

"Great culture and organization." ((in 79 reviews)); "People you work with are great to talk to" ((in 59 reviews)); "The benefits are great." ((in 42 reviews)); "Good work life balance here" ((in 37 reviews)); "Work from home there is no other good in this company, health insurance is sky high since BMO took over." ((in 17 reviews))

What are the cons of working at AIR MILES according to real employee reviews?

"Everything takes more time for senior leadership to make a decison" ((in 25 reviews)); "Low morale, SLT, ADs and Managers all need leadership training." ((in 13 reviews)); "low pay less promo routine work" ((in 12 reviews)); "senior leadership team does not always communicate effectively" ((in 7 reviews)); "It's a marketing company and a lot of the decisions regarding technology are directionless and made by senior management who are business/marketing people" ((in 7 reviews))

What are employees saying about AIR MILES layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AIR MILES layoffs and their outlook for job security at AIR MILES in 2026.

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AIR MILES

Part of BMO Financial Group

AIR MILES reviews

3.4

48% would recommend to a friend

(470 total reviews)

Shawn Stewart

62% approve of CEO

34% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Culture & values

3.6

Work/Life balance

3.4

Compensation and benefits

3.0

Senior management

2.8

Career opportunities

AIR MILES has an employee rating of 3.4 out of 5 stars, based on 470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AIR MILES employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

470 reviews

3.0

Nov 6, 2014

It was good while it lasted...

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The health benefits were good, the pay was okay for the position I held. Computer loans, gym membership costs and some tuition reimbursement were available. Vacation is prorated based on how long you've worked there. Some employees get as many as 4 weeks off. Every one has the option to purchase up to 3 more.

Cons

Promotions at my level were non existent. Progression was always a struggle and contingent to a great degree on how well you knew whom. The corporate culture also evolved from a fun place to work to a very ruthlessly focused on achieving objectives no matter the cost, human or otherwise. There's a great show made of listening to employees but their needs were never a priority.

5.0

Mar 27, 2014

Plenty of Growth Opportunities in the Contact Centre

Customer care leader

Recommend

CEO approval

Business Outlook

Pros

LoyaltyOne's contact centre offers flexible options through Work at home and flexible work programs. All associates are offered a variety of opportunities to pursue career development in all lanes of the company, however these opportunities are more readily available for lateral moves within the contact centre side of business. it becomes increasingly difficult to cross over to the corporate side, unless you have relevant experience or credentials. it's not to say this hasn't been achieved - many associates who started off in the customer service environment have built meaningful careers on the corporate side. the office culture is relaxed and they run a support-based coaching model, rather than disciplinary.

Cons

No real cons. There may be examples of poor leadership among some teams, but no company is immune to this. Projects are often pushed to launch without being ready, resulting in numerous project launch delays, but to no fault of any one business lane involved in the project. This is usually more circumstancial

4.0

Jan 19, 2014

Great place to learn

Analytics solutions specialist

Recommend

CEO approval

Business Outlook

Pros

-Good place to learn -Everyday is different and most days are challenging -Great people work here

Cons

-Sometimes there can be cliques of people -Craziness due to being in the retail world -Can be stressful at times due to serving clients

Viewing 151 - 153 of 470 Reviews

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