Does AIR MILES pay their employees well?

According to anonymously submitted Glassdoor reviews, AIR MILES employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at AIR MILES. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at AIR MILES?

48% of AIR MILES employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AIR MILES 3.6 out of 5 for work life balance, 3.6 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at AIR MILES?

Manager (17) , Analyst (16) , Marketing Specialist (15) , Software Developer (12) , Associate Director (11) , Director (11) , Software Engineer (11) , Travel Specialist (7) , Human Resources (6) , Senior Analyst (6) , Senior Developer (6) , Client Marketing Specialist (5) , Data Scientist (5) , Travel Consultant (5) , Analytics (4)

What are the pros of working at AIR MILES according to real employee reviews?

"Great culture and organization." ((in 79 reviews)); "People you work with are great to talk to" ((in 59 reviews)); "The benefits are great." ((in 42 reviews)); "Good work life balance here" ((in 37 reviews)); "Work from home there is no other good in this company, health insurance is sky high since BMO took over." ((in 17 reviews))

What are the cons of working at AIR MILES according to real employee reviews?

"Everything takes more time for senior leadership to make a decison" ((in 25 reviews)); "Low morale, SLT, ADs and Managers all need leadership training." ((in 13 reviews)); "low pay less promo routine work" ((in 12 reviews)); "senior leadership team does not always communicate effectively" ((in 7 reviews)); "It's a marketing company and a lot of the decisions regarding technology are directionless and made by senior management who are business/marketing people" ((in 7 reviews))

What are employees saying about AIR MILES layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AIR MILES layoffs and their outlook for job security at AIR MILES in 2026.

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AIR MILES

Part of BMO Financial Group

AIR MILES reviews

3.4

48% would recommend to a friend

(470 total reviews)

Shawn Stewart

62% approve of CEO

34% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Culture & values

3.6

Work/Life balance

3.4

Compensation and benefits

3.0

Senior management

2.8

Career opportunities

AIR MILES has an employee rating of 3.4 out of 5 stars, based on 470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AIR MILES employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

470 reviews

1.0

Jan 27, 2015

Feels like you work in a factory

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Bistro has great food at great prices. Hot chocolate is amazing. Location is in downtown TO.

Cons

Very political environment. Leadership team is terrible. Expectations are contradictory and unrealistic. Work is not challenging and is described very different and portrayed differently in the interview. There is no career growth.

5.0

Dec 30, 2014

Best In Class Employer!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

LoyaltyOne has a very strong corporate culture of collaboration and teamwork. Despite title or seniority within the organization, everyone is friendly and willing to lend a hand when needed. They have competitive compensation and benefits package, which includes summer hours, tuition reimbursement and extra air miles as recognition. Due to the size of the organization, there is a lot of opportunity to grow your career at LoyaltyOne and even try new departments and areas within the business. Great work-life balance, including the ability to work from home when needed.

Cons

Due to the need to continually strive to be better and stay ahead of competition, changes in the organization take place which can include restructuring. LoyaltyOne has done a good job of maintaining its strong culture throughout the changes, but it can be hard to see good people leave as a result of change.

2.0

Dec 18, 2014

Not exactly the same job as described in the interview

Anonymous

Recommend

CEO approval

Business Outlook

Pros

Summer hours policy - can choose to work a bit later during Monday-Thursday but leave after half-day on Friday (does not always work out though) Ping-pong table, gym on site, subsidized cafeteria Personally I did not work overtime except on a few occasions, maybe it was different for some other employees

Cons

I was looking for a specific job and from the interview the job seemed to match my skills and what I was looking for. The actual job turned out to be not the same and it was not as challenging/interesting as I thought it would be. Therefore I think it was misleading for the company to describe specific projects that you could get to work on in the interview and not say the truth about the position.

Viewing 148 - 150 of 470 Reviews

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