Does AIR MILES pay their employees well?

According to anonymously submitted Glassdoor reviews, AIR MILES employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at AIR MILES. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at AIR MILES?

48% of AIR MILES employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AIR MILES 3.6 out of 5 for work life balance, 3.6 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at AIR MILES?

Manager (17) , Analyst (16) , Marketing Specialist (15) , Software Developer (12) , Associate Director (11) , Director (11) , Software Engineer (11) , Travel Specialist (7) , Human Resources (6) , Senior Analyst (6) , Senior Developer (6) , Client Marketing Specialist (5) , Data Scientist (5) , Travel Consultant (5) , Analytics (4)

What are the pros of working at AIR MILES according to real employee reviews?

"Great culture and organization." ((in 71 reviews)); "the people in the Analytics team are great" ((in 52 reviews)); "They have really good benefits and you can easily play around with your schedule." ((in 46 reviews)); "Good work life balance here" ((in 33 reviews)); "Beautiful Office" ((in 16 reviews))

What are the cons of working at AIR MILES according to real employee reviews?

"Everything takes more time for senior leadership to make a decison" ((in 24 reviews)); "Some of the Managers have poor people leader skills" ((in 12 reviews)); "It's a marketing company and a lot of the decisions regarding technology are directionless and made by senior management who are business/marketing people" ((in 7 reviews)); "Clear and blatant favoritism, they didn't even try to hide it" ((in 7 reviews)); "senior leadership team does not always communicate effectively" ((in 6 reviews))

What are employees saying about AIR MILES layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AIR MILES layoffs and their outlook for job security at AIR MILES in 2026.

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AIR MILES

Part of BMO Financial Group

AIR MILES reviews

3.4

48% would recommend to a friend

(470 total reviews)

Shawn Stewart

62% approve of CEO

34% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Culture & values

3.6

Work/Life balance

3.4

Compensation and benefits

3.0

Senior management

2.8

Career opportunities

AIR MILES has an employee rating of 3.4 out of 5 stars, based on 470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AIR MILES employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

470 reviews

4.0

Jan 13, 2021

Great culture but needs more forward thinking leadership

It designer

Recommend

CEO approval

Business Outlook

Pros

The people are awesome. The company also really focuses on culture and making people feel valued.

Cons

The company is not product focused and lacks forward thinking leadership.

AIR MILES Response

Thanks for sharing your feedback. You’re right, our people are awesome! We know our success is due to our incredibly passionate team of Associates and we hope to continue to create meaningful value for all our people. Without you, we wouldn’t be where we are today. We also believe celebrating our Associates is essential to our business and a core value of our culture. Over the past few years, we have been more intentional about not only communicating our vision but giving our Associates the opportunity to shape it. That’s one of the reasons we have a robust annual planning process that all Associates are invited to participate in – giving everyone an opportunity to share valuable insights and recommendations to help bring our vision to life. I encourage you to share your ideas with your Leader as your feedback is important to supporting our continued growth. Thanks again for leaving a review and thank you for all that you do. Dimitri Benak VP, People and Culture

4.0

Jan 13, 2021

Great place to work

Analyst

Recommend

CEO approval

Business Outlook

Pros

Good culture and great people

Cons

Sometimes slow to execute projects

5.0

Jan 13, 2021

Excellent company

Account executive

Recommend

CEO approval

Business Outlook

Pros

Brilliant culture with strong learning opportunities

Cons

Lack of progression opportunities - relies on internal openings

AIR MILES Response

Thanks for sharing. I agree, we have a fantastic culture at AIR MILES. We make it a priority to invest in our learning and career development platforms to give our Associates the tools they need to succeed. We know our success ultimately depends on the real drivers of our performance– our Associates. We place a strong focus on Associate development and provide them with the training they need not only for their current role, but also to help them achieve the next step in their career. In fact, in 2020, 41% of our vacancies were filled by internal transfers and promotions. That’s something we’re proud of. Internal mobility is very important to us but I acknowledge we still have work to do. We are taking steps to actively drive change, including creating a new career-leveling framework so that we can provide more movement and progression opportunities to our Associates. Thanks again for taking the time to provide feedback, it’s greatly appreciated. Dimitri Benak VP, People and Culture

Viewing 196 - 198 of 470 Reviews

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