AIR MILES reviews

3.4

48% would recommend to a friend

(470 total reviews)

Shawn Stewart

62% approve of CEO

34% positive business outlook

AIR MILES has an employee rating of 3.4 out of 5 stars, based on 470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AIR MILES employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

470 reviews
3.0
Feb 7, 2023

Too many politics

Recommend
CEO approval
Business Outlook

Pros

Great perks, good advancement if you’re taken under someone’s wing

Cons

A lot of politics, uncertainty with layoffs, “mean girl” culture

5.0
Jan 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Good culture Great people Good work-life balance

Cons

Slow to adapt to technology change Uncertain future

avatar
AIR MILES Response
3y
We’re so glad that you enjoyed the culture here at AIR MILES and working with the great people that we have. We work very hard to foster a culture that is collaborative, transparent, and inclusive. Work-life balance and wellness is top of mind for us at AIR MILES, as such we've introduced many programs over the years to support our Associates including our remote-first approach to work, an enhanced annual Wellness subsidy, an annual Headspace subscription and most recently the introduction of 7 additional paid days off throughout the year (known as Wellness Days) to give Associates the opportunity to collectively unplug, recharge and do more of what they love outside of work. As you may already know, we are on a digital transformation journey and continue to focus on enhancing our technological capabilities as a result. While transformations don’t happen over night, we remain focused, committed and excited to see our new way of working come to life and the positive impact it will have on our Associates, Partners and Collectors. Thanks for taking the time to share your feedback. Dimitri Benak - VP, People and Culture
4.0
Nov 15, 2022

A Great Place to Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Perks and benefits are modern, competitive, and fair. The culture, overall, is positive and the people are great. It’s a “work hard, play hard” kind of vibe. Opportunities for advancement within the organization are encouraged by Leadership, when available.

Cons

The company itself is going through a challenging period. Leadership could be more transparent and consistent with communication. Resources on some teams are slim and some associates feel they are overworked.

avatar
AIR MILES Response
3y
Thank you for taking the time to share your feedback. I am so glad to hear that enjoyed our employee-focused environment and culture, and the perks and benefits that were created to recognize and reward our Associates and their contributions to the organization in meaningful ways. I am also happy to hear that you felt supported in advancing your career while at AIR MILES. This is of utmost importance to us. AIR MILES is going through an exciting transformation as we take steps to progress and revitalize our business model and team structure in support of maximizing the value of our Program for our Partners and our Collectors. We do our best to keep a focus on establishing effective Change Management practices and communication plans to keep our Associates informed and feeling positive about the direction that we’re going in, and to continuously enhance our approach to working through these changes. Our monthly Business Reviews and weekly Program Pulse email updates are just a couple of the ways we try to keep Associates informed of business developments. One of our top priorities continues to be to enable our Associates to achieve work-life balance through this period and beyond, and we will keep a keen focus on resource management and efficient workflow into 2023. Thanks for sharing your perspective, Dimitri Benak - VP, People and Culture
Viewing 196 - 198 of 470 Reviews

Glassdoor has 562 AIR MILES reviews submitted anonymously by AIR MILES employees. Read employee reviews and ratings on Glassdoor to decide if AIR MILES is right for you.