Several years ago, management explicitly encouraged employees to flood Glassdoor with positive reviews to improve the company's image. I chose not to write one then because it felt dishonest. I'm writing this now so future applicants can see the full picture.
Failure to provide appreciation after years of committed service — layoffs come without warning, and loyalty means nothing.
Codebase is over 30 years old and incredibly difficult to work with — requires years to truly understand due to lack of modernization or documentation.
Unstable leadership — the CEO’s management “style” changes depending on the latest article, podcast, or passing whim.
Knowledge is siloed — only one person in the company is fully capable of deploying and configuring the system in the field.
Years spent training contractors resulted in continued failures due to poor documentation and unclear procedures — yet management blames individuals, not the system.
Unrealistic definitions of "done" — projects considered complete when 60% of the actual work is finished.
Over and over again, the company refuses to treat documentation and training as part of a project's deliverables.
Key personnel are set up to fail with unclear expectations and no institutional support.
Resistance to feedback — constructive criticism is ignored or treated as disloyalty.
Absolutely no effort made to create sustainable customer relationships or reduce reliance on reactive contracting.
Leadership retaliates against those who raise valid concerns or attempt to hold systems accountable.
