Is ARS-Rescue Rooter a good company to work for as a Lead Dispatcher?

Lead Dispatcher professionals working at ARS-Rescue Rooter have rated their employer with 4.1 out of 5 stars in 36 Glassdoor reviews. This is a higher than average score with the overall rating of ARS-Rescue Rooter employees being 3.2 out of 5 stars. Search open Lead Dispatcher Jobs at ARS-Rescue Rooter now and start preparing for your job interview by browsing frequently asked Lead Dispatcher interview questions at ARS-Rescue Rooter .

Does ARS-Rescue Rooter pay Lead Dispatcher employees well?

Lead Dispatcher professionals rate their compensation and benefits at ARS-Rescue Rooter with 3.9 out of 5 stars based on 36 anonymously submitted employee reviews. This is 13.7% better than the company average rating for salary and benefits. Find out more about Lead Dispatcher salaries at ARS-Rescue Rooter.

How happy are Lead Dispatcher professionals working at ARS-Rescue Rooter?

89% of Lead Dispatcher employees at ARS-Rescue Rooter would recommend their employer to a friend. This rating has increased by 6% in the past 12 months. Lead Dispatcher professionals have also rated ARS-Rescue Rooter with a 4.1 rating for work-life-balance, 4.5 rating for diversity and inclusion, 3.8 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at ARS-Rescue Rooter?

Comfort Advisor (54) , Customer Service Representative (43) , Dispatcher (31) , HVAC Service Technician (28) , HVAC Technician (24) , Customer Service Representative (CSR) (22) , Manager (21) , Lead Generator (20) , Service Technician (20) , Sales Associate (19) , Plumber (18) , Sales Representative (17) , General Manager (14) , Sales (14) , HVAC Installer (12)

What are the pros of working at ARS-Rescue Rooter according to real employee reviews?

"I’ve worked here for 6 years and it’s truly rewarding work with good pay." ((in 107 reviews)); "Benefits are good" ((in 55 reviews)); "Everyone from our office and ARS employees from different locals are also great people." ((in 49 reviews)); "Good money making potential if you're willing to work overtime" ((in 27 reviews)); "At the time i had a great manager" ((in 18 reviews))

What are the cons of working at ARS-Rescue Rooter according to real employee reviews?

"Poor management cares about the company making money not the well being or success of thier employees no room to grow" ((in 65 reviews)); "Long hours and driving sucks :)" ((in 41 reviews)); "No training or continued professional education...just keep hitting the numbers over and over and over." ((in 25 reviews)); "No work life balance to deal" ((in 15 reviews)); "The commission is low." ((in 14 reviews))

ARS-Rescue Rooter Lead Dispatcher reviews

4.1

89% would recommend to a friend

(36 total reviews)

Scott Boose

61% approve of CEO

81% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (36 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lead Dispatcher employees have rated ARS-Rescue Rooter with 4.1 out of 5 stars, based on 36 company reviews on Glassdoor. This indicates that most Lead Dispatcher professionals have an excellent working experience there. ARS-Rescue Rooter is rated in line with the average (within 1 standard deviation) by Lead Dispatcher professionals compared to other employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

36 reviews

5.0

Mar 9, 2017

ARS PLUMBING IN ATLANTA

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

ARS is a fun, friendly place to work at. I love my team members and management. I enjoy the fast pace environment. I like that our office works as a team to make sure business is ran right and our customers are taken care of!

Cons

Nothing I can think of in the moment.

5.0

Feb 22, 2017

The Dispatcher Position Is A Very Cute Position. I Gotta Admit.

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

Dispatching is where I honestly excel in because I have a passion for two-way radio communication relaying messages to the technicians in the field...I find that very fascinating to say the least. You're in an office setting environment, in which I love and if you are the type of person who only loves working in that kind of setting, answering constant inbound calls and at times you will have to make outbound calls to the customers, and it can swift at times - meaning calls will come in back-to-back making the time speed on by. And with that said, I love going to work each day.

Cons

None. Why complain about a job in which you applied for due to being unemployed in the first place when you could've easily pass the position/company by and apply with another company? So being that as it may, I have no "Cons" whatsoever because it pays pretty well.

3.0

Oct 2, 2016

Like A Roller Coaster!!!

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

Co-workers and the actual work itself is fun. Fairly laid back atmosphere, but can't speak to other departments. For the most part, if I need help, I can find it.

Cons

Dep't mgrs are not operating together, it's every man for himself, NO SUPPORT. Always feels like mom & dad are fighting at the dinner table, and that is not a morale booster.

Viewing 31 - 33 of 36 Reviews

Jobs at ARS-Rescue Rooter

Dispatcher - Forest Hill, MD

Dispatcher - Tinton Falls

Dispatcher - Tinton Falls