ARS-Rescue Rooter Lead Dispatcher reviews

4.1

89% would recommend to a friend

(36 total reviews)
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Scott Boose

61% approve of CEO

81% positive business outlook

Lead Dispatcher employees have rated ARS-Rescue Rooter with 4.1 out of 5 stars, based on 36 company reviews on Glassdoor. This indicates that most Lead Dispatcher professionals have an excellent working experience there. ARS-Rescue Rooter is rated in line with the average (within 1 standard deviation) by Lead Dispatcher professionals compared to other employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

36 reviews
1.0
Dec 8, 2020
Recommend
CEO approval
Business Outlook

Pros

You got paid that's really it

Cons

Where can I even start? The managers lie to employees and customers. The technicians are told to lie to customers about pricing for repair to push selling a new unit. The technicians are just pushed to lie about everything in general. The good technicians that would not lie were always being reprimanded for their sales. Everyone there was sleeping with everybody there it was a total drama fest. if you have a warranty with them they will push you off for days because they are not making money off of you whereas someone who has never used the company before could call in paying cash and they will put them on the schedule that day. It is a nightmare the technicians are pushed and pushed and pushed to work until past two in the morning and then expected to begin at 7:00 driving a company vehicle exhausted. That doesn't sound safe to me does it sound safe to you?I would much rather put a toothpick under my big nail and kick a wall than ever work for that place again forever call them for service.The funny part is I was let go because one of my coworkers overheard me scheduling an interview but what she failed to realize is it was an interview for a babysitter not another job interview. she went to the general manager and they let me go no strings attached no questions asked not even looking for my side of the story.

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ARS-Rescue Rooter Response
5y
We're disappointed to hear that your time with ARS did not meet your expectations. We'd like to talk to you regarding your time with ARS and your concerns. Please contact us at talent@ars.com to set up a time to talk.
4.0
Jun 28, 2018

Vero Beach

Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits, very busy branch, room to grow and advance, no 2 days are the same

Cons

Customer service can be a challenge

5.0
Jun 25, 2018

ARS HOUSTON SOUTH

Recommend
CEO approval
Business Outlook

Pros

competitive pay, flexible hours, family like work environment

Cons

none i can think of

Viewing 25 - 27 of 36 Reviews

Glassdoor has 1,047 ARS-Rescue Rooter reviews submitted anonymously by ARS-Rescue Rooter employees. Read employee reviews and ratings on Glassdoor to decide if ARS-Rescue Rooter is right for you.