ARS-Rescue Rooter reviews

3.2

55% would recommend to a friend

(1,016 total reviews)
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Scott Boose

58% approve of CEO

52% positive business outlook

ARS-Rescue Rooter has an employee rating of 3.2 out of 5 stars, based on 1,016 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ARS-Rescue Rooter employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Jul 11, 2020

A Thankless Job

Recommend
CEO approval
Business Outlook

Pros

The pros were that I could switch my hours around.

Cons

Plenty of them. The pay was hedious. I had been with the company for over a year and yet the company did NOT ever do a performance review in which a good performer gets a pay raise and etc. The comission check was terrible. Even on the months where I was top performer making $50k revenue for the company on a monthly basis. I say that because I have first hand had jobs where I got paid more commission even on the months where I was not top performer. The sales meetings were far beyond pathetic. No structure whatsoever. Their sales meetings were like being at a 12 Step Al-Anon meeting or Depression Bipolar Support group meeting. What's even worse is that ARS rescue rooter's mission statement or their sales pitch is... "ARS/Rescue Rooter Houston provides professional air conditioning, heating, plumbing, & insulation services. We require background checks & drug tests on all employees. Emergency service available 24/7" Here's the kicker behind this mission statement and sales pitch that you train us sales people to say to the customer. Is the fact that this company hired an employee who has at least 23-33 criminal records under his name. Which consist of multiple thefts, multiple drug/alcohol related charged, domestic violence charges and many more. In other words the company is flat out lying to the public. Making it be a hazardous workplace when the company hires a convict in their company

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ARS-Rescue Rooter Response
5y
We are very disappointed to hear about your personal work experience with us. However, ARS has a robust background screening process that we stand behind to ensure a safe work environment for our employees and customers. We are also committed to maintaining a culture that is inclusive and free from discrimination and harassment of any kind. We ask that you reach out to us directly as soon as possible to discuss the allegations so they can be researched immediately. Please contact us at talent@ars.com or 901-271-9700 and ask for the HR Department.
3.0
Apr 8, 2020

Not to bad

Recommend
CEO approval
Business Outlook

Pros

The harder you work the more money you make.

Cons

Long hours, not much choice to saying no, High sales pressure, not enough technicians in the summer. They only care about making a sale and not repairing the customers system.

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ARS-Rescue Rooter Response
6y
We're disappointed to hear that your time with ARS did not meet your expectations. We'd like to talk to you regarding your time with ARS and your concerns. Please contact us at talent@ars.com to set up a time to talk.
2.0
Mar 6, 2020
Recommend
CEO approval
Business Outlook

Pros

money,truck,plenty of work in the summer

Cons

super overpriced equipment,homeowners could find a lot of better places to have there service done,its just turnover after turnover,dont fix,and if we do the prices are jacked up.new gm is clueless,turnover is all the time,i have seen so many good people leave

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ARS-Rescue Rooter Response
6y
At ARS, we value your opinion and would like to hear more about your current situation. Please contact the HR Department as soon as possible at 901-271-9700 or at talent@ars.com. Thank you.
Viewing 313 - 315 of 1,016 Reviews

Glassdoor has 1,046 ARS-Rescue Rooter reviews submitted anonymously by ARS-Rescue Rooter employees. Read employee reviews and ratings on Glassdoor to decide if ARS-Rescue Rooter is right for you.