ARS-Rescue Rooter reviews

3.2

54% would recommend to a friend

(1,016 total reviews)
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Scott Boose

56% approve of CEO

51% positive business outlook

ARS-Rescue Rooter has an employee rating of 3.2 out of 5 stars, based on 1,016 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ARS-Rescue Rooter employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Feb 11, 2017
Recommend
CEO approval
Business Outlook

Pros

Once you learn your job, you pretty much work on your own. You can move up pretty quickly. I moved up within 3 months. Monthly company meetings. You get your own cubicle & they provide you with most of the tools you need.

Cons

They start you out at minimum & expect you to work like a manager. I moved up & did not get a raise. On weekends there are no managers here & you are expected to handle everything on your own & managers are unavailable. You are moved around often in the office & can be moved up to a position & before you know it your back to a regular customer service rep. They don't value you or your loyalty. Managers come & go all year long. You get written up for dumb things if they don't like you, then those warnings add up & you will get fired. if there is a problem with the employees or customers no one does anything until it gets to potential law suits for the company. one day you can be their shining star the next they don't even know your name. On top of all this they make you lie to customers about everything. I would never recommend this company to anybody! You can bring in thousands of dollars in revenue for the company & they wont even congratulate you for it. One of their company's has changed their name 3 times... Employees quit on the regular as well as get fired almost weekly.

1.0
Jun 24, 2025
Recommend
CEO approval
Business Outlook

Pros

peer employees in my same postion always pleasant

Cons

I have both experience and witnessed--management's routine subjecting employees to emotional abuse, bullying, and unethical sales practices. This company thrives on bullying, circling the wagons, abuse and manipulation, There is ZERO INTEGRITY at the Regional General Manager, Sales Manager levels. NO morality, NO accountability, just fear, in-your-face bullying bordering on physical altercation, and intimidation. Employees are often threatened or manipulated to try to turn against each other. TURNOVER is NON-STOP. If management can finagle a way to screw you out of your commissions, trust me, it will be done. They simply put "no sale" when 75% of the appointments turn into sales, thus screwing us out of our meager $ "Comfort advisors", the guys who visit you at your home to try to talk you into buying a new system, plus add onds, \are pressured to lie and mislead clients--all to make sales. They are instructed to say whatever it takes to close a sale, regardless of accuracy or ethics. Customers get ripped off, and the ones who realize this call endlessly to resolve the solution. AND REMEMBER, THEY TREAT THEIR CUSTOMERS & EMPLOYEES EQUALLY to their bullying, immoral, and unethical acts.

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ARS-Rescue Rooter Response
9mo
You're a valued employee and we appreciate your feedback. Please visit arsawaremobile.ethicspoint.com to share your specific experience. Thank you.
3.0
Jun 21, 2023
Recommend
CEO approval
Business Outlook

Pros

Given your own truck. Money is good. Gas is free.

Cons

Not enough time for family.. forced to work 6 days a week. Pay is a commission based structure where you make more money the less you discount. Issues being is in order to be at a reasonable price you have to give away all your commission.

Viewing 49 - 51 of 1,016 Reviews

Glassdoor has 1,046 ARS-Rescue Rooter reviews submitted anonymously by ARS-Rescue Rooter employees. Read employee reviews and ratings on Glassdoor to decide if ARS-Rescue Rooter is right for you.