ARS-Rescue Rooter reviews

3.2

54% would recommend to a friend

(1,016 total reviews)
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Scott Boose

56% approve of CEO

51% positive business outlook

ARS-Rescue Rooter has an employee rating of 3.2 out of 5 stars, based on 1,016 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ARS-Rescue Rooter employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

1K reviews
4.0
Jan 9, 2017

Dispatch

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Room for growth opportunity and friendly work enviroment

Cons

managerial support not provided

4.0
Dec 28, 2016
Recommend
CEO approval
Business Outlook

Pros

We provide a service that people need during the winter and summer our company is the ones who come to the rescue when there is a elderly person with no heat

Cons

We tend to have people who are up set because there system is still not working after we went out to do a repair on top of the fact they are hot or cold and may have kids or elderly people who live there as well

1.0
Dec 18, 2016

CSR

Recommend
CEO approval
Business Outlook

Pros

Some of the techs are cool and some coworkers as well. Getting paid is one of the only pros. As I said, some good people.

Cons

This company will work you like a dog. And pay you less then everyone else! The classify DISPATCHERS and CSRs as two different things. If you are a CSR, expect to be treated like the lowest level employee for the entire company. They don't give a hoot about he CSR. BUT, get this, the CSR does TWICE as much work as the dispatchers. And get paid less. You have to dispatch and you have to deal with almost all of the customer complaints because customer service "manager" will pawn off all of her work on you. I worked 6 days a week for 90% of the time I was there and I was paid less then everyone else. I'm sure some branches are good to work for. But I would never recommend working for the riverside branch.

Viewing 898 - 900 of 1,016 Reviews

Glassdoor has 1,046 ARS-Rescue Rooter reviews submitted anonymously by ARS-Rescue Rooter employees. Read employee reviews and ratings on Glassdoor to decide if ARS-Rescue Rooter is right for you.