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      ARS-Rescue Rooter

      Engaged Employer

      ARS-Rescue Rooter reviews

      3.2

      55% would recommend to a friend

      (1,016 total reviews)
      avatar

      Scott Boose

      58% approve of CEO

      52% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.5

      Compensation and benefits

      3.2

      Career opportunities

      3.1

      Culture & values

      3.1

      Work/Life balance

      3.0

      Senior management

      ARS-Rescue Rooter has an employee rating of 3.2 out of 5 stars, based on 1,016 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ARS-Rescue Rooter employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      2.0
      May 17, 2023

      It is a crazy place to work

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      There were a few good people here.

      Cons

      They have a toxic work environment.

      2.0
      Dec 7, 2022

      Not worth it

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is ok. Benefits are good

      Cons

      The worst customer service I ever seen. Management is hardly ever in the office to handle a complaint from a customer. They actually don't care about the customer. They only thing they care about is SALES! PERIOD! Forget about repairing units. Just SELL! That's their attitude. Customer service is completely out the window. Not only that they don't value employees either! They will lay you off with absolutely no warning at all. Walk in one day and they tell you your job and benefits are over. Probably knowing well in advance what will happen but refuse to tell you. Absolutely heartless company

      avatar
      ARS-Rescue Rooter Response
      3y
      Thankyou for your review. We take all reviews seriously and would like to speak with you regarding your years working with us. Please contact us at talent@ars.com to set up a time to speak.
      1.0
      Aug 9, 2022

      One word: PROFIT

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Commission available - Work from home available - Multiple shift options

      Cons

      - Rude/condescending management - Micromanaging - No customer service from management - No accountability from management - Little to no training - Poor company values: they do NOT care for customers AT ALL. They prioritize their appointments based off of how much money they are projected to make not who called first, etc.

      avatar
      ARS-Rescue Rooter Response
      3y
      Thank you for your review, we do value our employees' opinions and input as to their employment with ARS. We would like to get more insight into your current work environment. Please contact us at Talent@ars.com to set up a time to talk.
      Viewing 280 - 282 of 1,016 Reviews
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      ReviewsARS-Rescue Rooter reviews

      Glassdoor has 1,046 ARS-Rescue Rooter reviews submitted anonymously by ARS-Rescue Rooter employees. Read employee reviews and ratings on Glassdoor to decide if ARS-Rescue Rooter is right for you.