ARS-Rescue Rooter reviews about "employee"

50% positive business outlook

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102 reviews
2.0
Mar 19, 2014

Lack luster management

Recommend
CEO approval
Business Outlook

Pros

Provides truck with gas card

Cons

Management has very low ethical standards they place sells above plumbing skills. There is a lot of favoritism at this company. If you have a mind and can think on your Feet it is frowned upon. The General managers do not follow the employee hand book for rules infractions for all employees.They have a us vs them mind set instead of team building

1.0
Sep 26, 2015

Review

Anonymous employee
Recommend
CEO approval
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Pros

For someone with experience in the HVAC sales field, a person could earn a good commission-based salary and earn a a good living.

Cons

For someone that does not have experience in the HVAC sales field, a person or is not a technician, the pay is very low and so is employee morale.

5.0
Apr 19, 2016
Recommend
CEO approval
Business Outlook

Pros

Management are great and fun to work with. Everyone from our office and ARS employees from different locals are also great people. Everyone's got everyone's back.

Cons

Not too many cons at this point. I have enjoyed my employment from orientation to job duties. Maybe once in a while there will be some mistakes, but they are fixed quickly.

1.0
Aug 16, 2015
Recommend
CEO approval
Business Outlook

Pros

great money maker and income

Cons

decides on employees after only four months employment, bad general manager

2.0
Aug 20, 2015

If you have been to one ARS, then you have been to one.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The workload is pretty steady as this organization is in a very "needed" sector. If you like to stay busy, you can easily, and they do pay you for your time. Full time employees receive a very fair UNH benefit package, and overtime is a must if you want to bank the money. With the cultures turn over the way it is, they will pay you to do more for a while before they replace any position. But you will get tired.

Cons

This organization fosters a very aggressive Sales culture as opposed to a service culture which would coincide with their marketing. There is a lot of finger pointing, ego`s, and insecurities at every level of the company. No one cares about the workload you are required to do, until your finished with the task that they assigned priority to, then wonder in amazement that you are not 2 people and could not finish both at the same time. Then your on the "list", and you better sell something even if your not in"sales", if you want to keep your job, or at list get off the list for a day. Hiring and firing do to lack of training is the name of the game.

1.0
Jul 22, 2013

NEVER, NEVER, NEVER AGAIN

Recommend
CEO approval
Business Outlook

Pros

My spouse works nights and I was able to work nights as well.

Cons

Wow, where do I begin? Management and senior dispatchers play favorites, I have never seen anything like it. If it's going to be a "money call" it's not the next tech up that gets the call, it's the boyfriend or the friend. If you are a new employee don't expect to make any friends because it's like revisiting high school with all the cliques. Training for new office employees? Good luck, you just get thrown to the wolves so keep your fingers crossed. One manager actually refused me a bathroom break. But the favoritism and the talking behind everyone's back is the worst, it's like being a teen ager all over again. Oh and there is NO room for advancement. You are pretty much stuck in the position you got hired into.

1.0
Feb 14, 2016
Recommend
CEO approval
Business Outlook

Pros

The Day shift starts off with 12.50 per hour. The night shift 13.50

Cons

The training at this place is horrible! There is no training class. The managers and team leads are useless and incompetent. They spend their entire day trying to micro manage when they should dedicate their time to training new employees. If you're looking for 40hrs a week don't count on it. They will send you home early every day due to a low call volume. If you choose to voice your opinion please be aware. The managers and half of the staff are related to each other, so watch what you say. How can 2 managers that work in the same department be related? I thought there was a law against that. I am currently working for these snakes, but everyday I'm applying for other means of employment.

2.0
Jul 18, 2016

Cutomer Service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good environment to be a part of

Cons

doesn't treat employees who have been there for years with respect of their skills

1.0
Feb 25, 2017

Horrible

Recommend
CEO approval
Business Outlook

Pros

None! This company sucks , it is only paying the bills... barely. They screw everyone over , multiple times before you leave

Cons

Management is very unprofessional , they talk down to you constantly. No one communicates and there's a ton of drama in the office. They will write you up off of hear say. No one looks forward to going to work, constantly worrying if they are the next to go. We've had mass lay offs, false promises. Extra work with no compensation , as a matter of fact our commission has been taken away. Terrible customer relations by management, leaving Low level employees to get screamed at by customers. Management not taking employees into consideration. Company is all about the money but prides themselves on the community. Employees constantly leaving. And no room to move up.

Viewing 28 - 30 of 102 Reviews

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