Is ARS-Rescue Rooter a good company to work for?

ARS-Rescue Rooter has an overall rating of 3.2 out of 5, based on over 1,047 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 54% of employees would recommend working at ARS-Rescue Rooter to a friend and 50% have a positive outlook for the business. The best reviews about ARS-Rescue Rooter have been left by employees working as General Manager , HVAC Service Technician and HVAC Technician .

Does ARS-Rescue Rooter pay their employees well?

According to anonymously submitted Glassdoor reviews, ARS-Rescue Rooter employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at ARS-Rescue Rooter. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at ARS-Rescue Rooter?

54% of ARS-Rescue Rooter employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ARS-Rescue Rooter 3.1 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ARS-Rescue Rooter?

Comfort Advisor (54) , Customer Service Representative (43) , Dispatcher (31) , HVAC Service Technician (28) , HVAC Technician (24) , Customer Service Representative (CSR) (22) , Manager (21) , Lead Generator (20) , Service Technician (20) , Sales Associate (19) , Plumber (18) , Sales Representative (17) , General Manager (14) , Sales (14) , HVAC Installer (12)

What are the pros of working at ARS-Rescue Rooter according to real employee reviews?

"I’ve worked here for 6 years and it’s truly rewarding work with good pay." ((in 103 reviews)); "Benefits are good" ((in 54 reviews)); "Great people and teams that work well remotely" ((in 47 reviews)); "Good money making potential if you're willing to work overtime" ((in 27 reviews)); "Great opportunities for the right person with skills and drive!" ((in 13 reviews))

What are the cons of working at ARS-Rescue Rooter according to real employee reviews?

"Poor management cares about the company making money not the well being or success of thier employees no room to grow" ((in 65 reviews)); "Long hours and work weeks" ((in 42 reviews)); "No training or continued professional education...just keep hitting the numbers over and over and over." ((in 23 reviews)); "Really bad managers that doesn't help the employee to grow up." ((in 19 reviews)); "No work life balance to deal" ((in 15 reviews))

What are employees saying about ARS-Rescue Rooter layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ARS-Rescue Rooter layoffs and their outlook for job security at ARS-Rescue Rooter in 2026.

What are the top reviewed ARS-Rescue Rooter locations?

Houston , Austin , Memphis , Raleigh , Jacksonville , Itasca , Nashville , Manassas , Norcross , Riverside , Orlando , Myrtle Beach , Durham , Vero Beach , Tinton Falls , Dallas , Laurel , Chicago , Omaha , Wilmington , Orange , Overland Park , Forest Hill , Indianapolis , Columbus , San Jose , Corona , Miami , Tampa , Boston

ARS-Rescue Rooter "opportunity" Reviews

4.0

Jun 22, 2018

ARS Austin

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Wonderful company I have been here 5 years and have had the opportunity to advance into management. Great GM

Cons

New hire in office should at least start out at $13.00 a hr. Lack of communication between departments

3.0

Mar 15, 2018

Home Depot Program Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Opportunity to grow if you are in the right branch

Cons

Get verbal changes in job description, or positions in writing

5.0

Jun 8, 2018

Growing company, Solid Leadership, Opportunities for All

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Above market wages, steady year over year financial growth, leadership listens to employees and invests in what is important. National Partnership with Google Nest and Home Depot speaks to company's integrity and reputation. The most hardworking and intelligent people work here and I love surrounding myself with those people.

Cons

I have had a really great experience.

5.0

Jun 8, 2018

Great Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great opportunity for growth Great training and resources Managers are always available if you need them

Cons

Additional training is being developed for new employees

5.0

Jun 5, 2018

Great Company to Earn Money

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Company Phone, Paid Training and Advancement opportunities, Good Benefits, 20 company paid PTO/Holidays a year. Company matches a percentage of my 401k contributions. Earn great money, do not get capped at an hourly rate, earn on performance.

Cons

The downsides fall within the industry. We are Residential, so we need to be available when the customers are, that means we will be working some weekends, long hours and holidays - but again we get paid well for it.

5.0

Jun 21, 2018

Great team work

Customer service

Recommend

CEO approval

Business Outlook

Pros

Enjoying benefits and payoffs from your hard work and dedication. Management is very supportive of each other. Many opportunities for advancement. Houston North is a great place to work!

Cons

Have to go with flow, accept and thrive on daily changes.

5.0

Jun 22, 2018

I've loved this company since day one.

Lead coordinator

Recommend

CEO approval

Business Outlook

Pros

Plenty of opportunity to advance. Management members care about you and are willing to work to get a schedule that works for everyone. The pay is very competitive.

Cons

Healthcare could be a bit better.

5.0

Jun 22, 2018

I Came Back For Seconds

Administrative assistant (plumbing management)

Recommend

CEO approval

Business Outlook

Pros

I absolutely love working at ARS. I had to resign when my husband's job took us overseas, and shortly after returning, I was able to rehire at the same ARS location, in a different position. I find that the management are supportive. Drama is rare, and is addressed swiftly. There is always an opportunity to learn new tasks and skills. And we are always planning fun events and acknowledging life events for our colleagues. This is just a great team!

Cons

There are no cons for me.

5.0

Feb 21, 2018

Best place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Growth Opportunity On the job training opportunity Big corporation

Cons

Big corporation can be challenging also