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      AT&T

      Engaged Employer

      AT&T reviews

      3.3

      51% would recommend to a friend

      (42,065 total reviews)
      avatar

      John Stankey

      43% approve of CEO

      45% positive business outlook

      Ratings by demographic groups

      AT&T has an employee rating of 3.3 out of 5 stars, based on 42,065 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      42K reviews
      2.0
      Jan 20, 2024

      Second only to working for the devil himself

      Retail sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay for the work and skill level Pay starts around $15.50 and goes up to $22.50 an hour before commissions. 6% 401k match $10 Fiber internet bill for any speed Half off ATT wireless service

      Cons

      Everyone at this company is in it for themselves, the managers will get you fired in a heartbeat if it benefits them. As a sales rep if you call tech support to assist in finalizing a sale there was technical issues with they will outright steal the sale. As a rep everything you do will be micromanaged. Customer comes in with a bill payment? If you speak to them you better offer to add a phone line, tablet line, watch line, find out who they have for TV and internet at home, try to sell those too, offer them home technology insurance, and demo them the TV or you are likely to get written up.

      3.0
      Dec 30, 2023

      RTO will force talent from the ranks

      Lead product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay. Some good managers (level 3's) but you have to be lucky. Level 1's and 2's are mostly solid people. Once you get to level 4's and above, it's a crapshoot.

      Cons

      RTO implemented this year will force a lot of talent to make some tough decisions. Making people decide to move or separate in this economy while claiming to be about family is quite disingenuous. This will also lead to lower NPS scores (over time) due to the inability to retain enough quality people. It's a short-sighted strategy.

      3.0
      Dec 27, 2023

      You are just another tool

      Senior telecommunications engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay and benefits are good. My coworkers were great.

      Cons

      Lack of tools needed to do the job. Entire site 18 employees trying to use 2 hotspots. Couldn't access systems we were supposed to be administrating. Couldn't maintain connection during required TEAMS meetings. Didn't have the rights to make simple changes that were our responsibility. Next level support was under staffed and lacked training and had to be walked through a lot of basic tasks. Managements stated expectation was we don't go home just because it's 4:30, We work until the job is done. Worked 100's of hours of unpaid overtime. Responded to outages after hours, while out of town on vacation without compensation. Many employees worked during vacation days because of poor staffing. We were specifically told our employment wasn't tied to a contract. When the contract ended so did our employment.

      Viewing 346 - 348 of 42,065 Reviews
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      ReviewsAT&T reviews

      Glassdoor has 46,490 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.